SAP Hiring for User Assistance Developer-S/4HANA at Bengaluru, Karnataka Full Time

Our company culture is focused on helping our employees enable innovation by building breakthroughs together. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from. Apply now!

The Team

Our diverse team of Service Management across multiple technologies like Fiori, HANA, ODATA and CDS. Every member is empowered to drive key topics in the team. It is an extremely passionate team with the principle of “one team

The Role

As the User Assistance Associate Developer (UAD), you will:
Create user assistance (UA) deliverables in English that enable users to deploy, administer, and use SAP software, with a strong focus on on-time and high-quality delivery

Collaborate and communicate confidently with internal stakeholders such as developers, product owners, user experience experts, UADs, and translators

Collaborate and communicate with external stakeholders such as customers and partners to develop and review UA deliverables

Ensure that UA deliverables are adhering to product standards and guidelines, and are written in the appropriate style and tone for the product and audience

Understand the product capabilities and technologies of the overall solution

Align with the UADs in your customer-facing Line of Business (LoB)

The Role Requirements

Overall 5+ years of relevant experience with preferably 2-3+ years of UA development for on premise or Cloud applications

Excellent written and spoken skills in English, ideally first-language proficiency in English

Ability to explain complex concepts in a structured, clear, and precise manner

Knowledge of documentation tools and languages (for example, IXIASOFT our DITA CMS)

Able to understand the needs of customers with respect to E2E user assistance scenarios

Excellent presentation and communication skills, including experience in direct customer communication

standards, cloud qualities, development guidelines in the development environment

We are SAP

SAP innovations help more than 400,000 customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with 200 million users and more than 100,000 employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, we build breakthroughs, together.

Our inclusion promise

SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.

SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Americas: [email protected] or [email protected], APJ: [email protected], EMEA: [email protected].

EOE AA M/F/Vet/Disability:
Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.

Successful candidates might be required to undergo a background verification with an external vendor.

Requisition ID:318877 | Work Area: Software-Design and Development | Expected Travel: 0 – 10% | Career Status: Professional | Employment Type: Regular Full Time |