Full Job Description
Our company culture is focused on helping our employees enable innovation by building breakthroughs together. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from. Apply now!
About the Team:
As part of Managed Cloud Delivery Unit and SAP’s IT- infrastructure provider and is responsible for running SAP’s backend technology including operations of the state of the art data centers as well as client technology around the globe. Within Managed Cloud Delivery Unit, Technical consultant is responsible for the operations of important and critical External Customer SAP systems and applications embedded in an international delivery approach
Role Information:
Delivery of complex SAP Landscapes by providing technical expertise and support.
Planning, setup, implementation, and operation of SAP technologies achieving ambitious SLA requirements.
Proper documentation, the definition of technical operational concepts, and guidelines for the implemented SAP landscapes and roll out of this information/knowledge to the rest of the
team.
Coordination of international teams in global projects and with partners.
Monitoring day-to-day business operations.
Maintaining good partner relationships, managing escalation with partners for customers delivered by partners.
Role Requirements:
BE/B.Tech/MCA/B.Sc(Comp),M.Sc(Comp),BCA from a well reputed institute.
Project member experience in an international environment and ability to work effectively in international and virtual teams.
Strong capabilities in the area of technical documentation.
Capacity to continuously acquire new knowledge in an independent, proactive way.
Good analytical and solution-oriented thinking.
10+ years of database support experience (any database flavor) in a Linux/UNIX production environment.
Weightage for resources from SAP ASE, HANA background & experience.
3+ experience in partner management is required.
Strong Knowledge of RDBMS architecture and concepts.
Strong Knowledge of RDBMS architecture and concepts
Experience in a mission-critical, multi-database environment with a large number of database systems.
Experience in planning & executing production database changes (installations, upgrades, critical restores, DB maintenance jobs etc.).
Sound Knowledge in Incident mgmt. & Change Mgmt. processes
Preferable
ITIL Certification
Cloud database operational experience
Handling vendor managed services
We are SAP
SAP innovations help more than 400,000 customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with 200 million users and more than 100,000 employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, we build breakthroughs, together.
Our inclusion promise
SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.
SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Americas: [email protected] or [email protected], APJ: [email protected], EMEA: [email protected].
EOE AA M/F/Vet/Disability:
Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.
Successful candidates might be required to undergo a background verification with an external vendor.
Requisition ID:309153 | Work Area: Information Technology | Expected Travel: 0 – 10% | Career Status: Professional | Employment Type: Regular Full Time |