Full Job DescriptionWhat we offer
Our company culture is focused on helping our employees enable innovation by building breakthroughs together. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from. Apply now!
SUMMARY
SAP Technology & Innovation (T&I) is responsible for SAP’s overall platform and technology development at SAP. In addition, T&I drives the incubation and adoption of intelligent technologies like SAP Intelligent Robotic Process Automation (Intelligent RPA), Business Process Management (SAP BPM) and more to make process automation easy across SAP’s product portfolio. The T&I board area is also in charge of SAP’s global innovation agenda and builds new business model and market driven innovations to help customers realize the most business value.
With the market convergence of RPA, workflow management, process analytics and collaboration solutions, business process automation is entering a new era: The age of Hyperautomation. For SAP, it’s one of the most strategic areas of investment. The team that you will join, is defining SAP’s vision and mission, strategic priorities and action plan for leading in this exciting new market opportunity.
It is our mission to infuse all enterprise applications with a high level of automation and to empower our customers to make the most of their business data with a low code & no code approach. Easy to use tools and outstanding user experience is key to enable our customers to run their businesses at maximum efficiency. Our global team strives to achieve this by running in a start-up like, innovative and creative work environment.
THE ROLE
As a Product Expert, you will be part of the Product Management team for SAP Intelligent Robotic Process Automation (Intelligent RPA) product. In this role you will translate market and customer needs into a competitive and innovative process automation product offering. You will develop and own a compelling product vision based on your own understanding of the market requirements, direct interaction with potential / existing customers and with inputs from go-to-market and similar teams.
As part of the global product team, you will work closely with, and guide the engineering team, designers and user research experts to translate the shared product vision into a high-quality product backlog and ensure its successful execution from the first idea to successful market entry and beyond.
RESPONSIBILITIES INCLUDE
Do market research including competitor evaluation, consolidating customer / partner / sales-team / other channels feedback and analyzing the market studies by analysts and build a PoV from those
Translate the market and customer needs into a compelling vision for the product component that you will be responsible for, in close alignment with our global go-to-market team
Be accountable for the market success, quality, cost management and delivery of the component for the whole product lifecycle
Collaboratively develop the holistic product roadmap, targeting customer adoption and revenue
Work closely with the global product management, user experience and architectural teams to ensure the prioritization, elaboration and detailing out of the product backlog, communicate that effectively with the engineering team and act as a SPOC for functional and market requirement clarifications
Ensure that the product roadmap is well articulated and ready for external communication
Collect feedback from customer end-users, development team and other relevant stakeholders
Apply state of the art methodologies to foster innovation and create a structured management approach for the project and product deliverables
Define product metrics / KPIs for the component / features you are responsible for, define strategies for measuring them continuously and use them for data/metric driven product management strategies
Contribute to pre-sales cycles with customer demoes, enablement sessions, product/project level deep-dive sessions and engage with India/APJ/Global sales teams and partner eco-systems
Represent SAP in the domain of Intelligent Enterprise Process Automation for internal and external events, do stakeholder follow-ups and track inputs to closure
ROLE REQUIREMENTS
6+ years of relevant experience:
Either in Software product development with a focus on external facing Product Management / Product Ownership; OR
In a customer facing role as pre-sales or customer implementation project lead for enterprise automation / extension / integration products from SAP
In-depth experience in direct customer stakeholder management, interaction with go-to-market, pre-sales and adoption teams is a key requirement
Understanding of enterprise automation domain is a must
Expertise in one or more RPA tools/platforms
In-depth experience in SME discussions, requirement / gap-fit analysis and all aspects of project management for enterprise automation
Experience in automating complex enterprise business processes with software products including SAP, productivity tools etc
Experience in BPM / Decision Management / Workflow / Intelligent Automation suite
Good exposure to large scale automation projects, Automation CoE setups or SSC automation team onboarding/change-management/setup cycles
Exposure to intelligent automation technology/tools including IDP / self-healing automation / AI-assisted authoring tools etc
Understanding of machine learning models and their usage in un-structured data handling for intelligent automation will be a key plus point
Have a passion for innovation, translate that to a clear vision, is able to engage with & effectively articulate that vision to varying groups of audience, thereby inspiring and motivating them in jointly realizing it
Proven experience in planning and coordinating development or customer projects
Excellent project management and stakeholder management skills
Ability to collaborate in an international, cross-functional team
True team player with the ability to convince, influence & lead
Structured approach to complex challenges
Enthusiastic, proactive, likes to take initiative & work in a challenging environment
Excellent communication & networking skills
Ability to quickly learn, understand & adjust
Fluent in spoken & written English
Wide network within the automation industry will be a key plus point
Design Thinking knowledge or understanding of design principles will be a key plus point
Experience in Cloud Software Development will be a plus
Operations expertise is a plus
We are SAP
SAP innovations help more than 400,000 customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with 200 million users and more than 100,000 employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, we build breakthroughs, together.
Our inclusion promise
SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.
SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Americas: [email protected] or [email protected], APJ: [email protected], EMEA: [email protected].
EOE AA M/F/Vet/Disability:
Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.
Successful candidates might be required to undergo a background verification with an external vendor.
Requisition ID:294076 | Work Area: Solution and Product Management | Expected Travel: 0 – 10% | Career Status: Professional | Employment Type: Regular Full Time |