Full Job Description
Our company culture is focused on helping our employees enable innovation by building breakthroughs together. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from. Apply now!
Summary & Role Information
The SAP HANA Enterprise Cloud Services (ECS) is building the bridge for SAP on premise customers towards SAP cloud.
The ECS Delivery is the operations organization of the SAP HANA Enterprise Cloud, which offers and provides real-time cloud platform, infrastructure and managed services focusing on fast time-to-value at reduced cost and risk.
We are looking for an IT Technology Services Associate (f/m/d) to join the Enterprise Cloud Services – Application Monitoring and IT Services team and support our monitoring tool Icinga2.
Icinga2 is the secondary and standby monitoring tool during downtime of our primary tool FRUN (SAP Focused RUN) and it also supports monitoring for special solutions for which the SAP content via FRUN is not yet available.
To strengthen the capabilities in these areas we are looking for a suitable candidate to support following tasks:
Ensure the monitoring service quality in the Icinga2 environment
Icinga2 performance testing & validation
Operation Level Agreements with partners and vendors
Troubleshoot and fixing issues in the Icinga Monitoring infrastructure
Building Grafana Dashboards, writing scripts (Perl) and MySql queries for Icinga self-monitoring
Role Requirements
Bachelor’s degree in Business Administration, Engineering or Computer Science. Similar qualifications are welcome as well
Fluent English skills
1 to 3 years of work experience in Linux administration (good Linux knowledge)
MySql/MariaDB skills
Scripting experience in Linux Shell or Perl
Ability to work in an international and virtual team
Capable in technical documentation and creation of knowledge-based assets (KBAs) and Wikis
Analytical and solution-oriented thinking
Basic Knowledge in network
Basic knowledge in Icinga, Nagios, Grafana, Windows Server OS and PowerShell is an advantage
We are SAP
SAP innovations help more than 400,000 customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with 200 million users and more than 100,000 employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, we build breakthroughs, together.
Our inclusion promise
SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.
SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Americas: [email protected] or [email protected], APJ: [email protected], EMEA: [email protected].
EOE AA M/F/Vet/Disability:
Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.
Successful candidates might be required to undergo a background verification with an external vendor.
Requisition ID:324889 | Work Area: Information Technology | Expected Travel: 0 – 10% | Career Status: Graduate | Employment Type: Regular Full Time |