SAP Hiring for Cloud Operations Expert-Technology & Innovation(T3) at Bengaluru, Karnataka Full Time

Full Job DescriptionRequisition ID: 287382
Work Area: Software-Design and Development
Expected Travel: 0 – 10%
Career Status: Professional
Employment Type: Regular Full Time

COMPANY DESCRIPTION

SAP started in 1972 as a team of five colleagues with a desire to do something new. Together, they changed enterprise software and reinvented how business was done. Today, as a market leader in enterprise application software, we remain true to our roots. That’s why we engineer solutions to fuel innovation, foster equality and spread opportunity for our employees and customers across borders and cultures.

SAP values the entrepreneurial spirit, fostering creativity and building lasting relationships with our employees. We know that a diverse and inclusive workforce keeps us competitive and provides opportunities for all. We believe that together we can transform industries, grow economics, lift up societies and sustain our environment. Because it’s the best-run businesses that make the world run better and improve people’s lives.

PURPOSE AND OBJECTIVES

The Technology & Innovation (T&I) board area is responsible for SAP Business Technology Platform – the platform for the Intelligent Enterprise that includes technologies like SAP Integration Suite, SAP Extension Suite, SAP HANA, SAP Analytics, and Intelligent Technologies. The T&I board area is also in charge of SAP’s global innovation agenda and builds new business model- and market driven innovations to help customers realize the most business value.
Our T&I Cloud Operations team, with locations in Bengaluru, Sofia, Walldorf, Berlin and Vancouver, is responsible for the operations of all SAP Business Technology Platform cloud services delivered to our internal and external customers. We ensure the 7/24 System Monitoring, Incident management, drive improvements via our problem management process, create transparency via our reports, meetings and communication channels and support development teams with coordination on change management and cloud operation compliance topics. We work very close with all T&I product development teams according to the DevOps principles and have set-up our team in the SRE mode. On SAP level we drive and align process and tool improvements together with other cloud operation teams and all central teams.

For our T&I Cloud Operations team in Bengaluru, we are looking for Cloud Operations Expert

You will work in our Cloud Engineering Team and proactively drive automation, continuous improvement of productive landscapes, coordinate incident management across the layers and development teams. We are looking for energetic result oriented, solution engineers with broad technical knowledge around PaaS (Platform), SaaS (Services), Infrastructure (IaaS) to develop and/or enhance critical components and Tools. Development, automation would be expected that enable efficient day to day Cloud Operations.
Play a significant role in the team to provide, protect and improve the software and systems behind productive services of SAP Busines Technology Platform with an ever-watchful eye on their availability, performance, and capacity.

EXPECTATIONS AND TASKS
Architect / Technical Team LeadDefine, Design and develop technical components and tools to ensure resilient cloud operations and processes.Lead or engage in global projectsSupport core tasks across multi cloud platform and services with customer oriented mindset.Build Tools and FrameworkContinuously enhance and improve monitoring, tooling, processes, etcEvolve Incident management & Problem management processesContribute to operations model/operational processes and procedures for efficiencyConduct periodic on-call duties when required in follow-the-sun model.Achieve effective results by engaging in continuous improvement activitiesWork closely and collaborate across roles, functions, as well as with colleagues in other teams and countries
Role Requirements
Good understanding of ITIL processesLead Team of engineers and been deeply involved in coding and development activities.Good with execution of global projects, stakeholder management and timely delivery.Taking ownership and accountability of overall on-time delivery with quality, meeting KPIs and driving automationAdvanced analytical and problem solving skills to challenge complexity with Live Site first / Customer oriented mindset.Experience in driving continuous improvements around monitoring, tooling, process and handling impediments.Excellent communication skills both verbal and written, with the ability to work and contribute in globally distributed teamsBe responsible for driving technology and engineering best practices in the teamsPerform development tasks in a self-reliant way, on time, and in-quality, and be a go-to person in the team.
EDUCATION AND QUALIFICATIONS
Bachelor’s degree in Computer Science, Engineering, Networking and Security and with 10+ years of experience required.
Required skills
Good knowledge in Programming Java/J2EE, Python, Node js, Java script, Shell scripting, SQLExperience in handling Incident management & problem management processProject Management skillsGood knowledge with Server & Virtualization technologiesAgility and AdaptabilityCritical Thinking and Problem SolvingExcllent experience working with hyperscalers like Microsoft Azure, AWS, GCP.Experience leading 24×7 team of strong and passionate engineers with strong customer-focus and KPI driven approach.
Preferred skills
ITIL Foundation Certificate is a plus.Good Knowledge with Cloud Computing is a Plus.
EXPERIENCE
9+ years of hands-on technical experience with working on large scale cloud operationsHands on experience working with hyperscalers like Microsoft Azure, AWS, GCP.Good experience in designing and developing cloud operation tools.Strong communication and presentation skills with experience working with globally distributed teamsExperience leading complex projects and technical programming skills
LOCATION
Bengaluru

TRAVEL REQUIREMENTS
Expect some travel activities to enable ongoing knowledge sharing across locations and foster team collaboration.

WHAT YOU GET FROM US

Success is what you make it. At SAP, we help you make it your own. A career at SAP can open many doors for you. If you’re searching for a company that’s dedicated to your ideas and individual growth, recognizes you for your unique contributions, fills you with a strong sense of purpose, and provides a fun, flexible and inclusive work environment – apply now.

SAP’S DIVERSITY COMMITMENT
To harness the power of innovation, SAP invests in the development of its diverse employees. We aspire to leverage the qualities and appreciate the unique competencies that each person brings to the company.

SAP is committed to the principles of Equal Employment Opportunity and to providing reasonable accommodations to applicants with physical and/or mental disabilities. If you are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team (Americas: [email protected] or [email protected], APJ: [email protected], EMEA: [email protected]).

Successful candidates might be required to undergo a background verification with an external vendor.