Full Job DescriptionWhat we offer
Our company culture is focused on helping our employees enable innovation by building breakthroughs together. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from. Apply now!
Job Description
SAP started in 1972 as a team of five colleagues with a desire to do something new. Together, they changed enterprise software and reinvented how business was done. Today, we remain true to our roots. That’s why we engineer solutions to fuel innovation, foster equality and spread opportunity for our employees and customers across borders and cultures. SAP values the entrepreneurial spirit, fostering creativity and building lasting relationships with our employees. We believe that together we can transform industries, grow economics, lift up societies and sustain our environment.
Summary & Role Information:
The C4C Cloud operations manages Cloud landscape for C4C customer across 9 data centers with almost 70 people out of 4 offices in a very dynamic and customer orientated environment state-of-the-art for estimated 2000+ customers.
The purpose of this new position is to create a culture of operational excellence, enabling the whole organization to successfully build, deploy, monitor, and maintain business critical systems in the Cloud.
EXPECTATIONS AND TASKS
Own and handle operational tasks like incident management , system installation & , upgrades etc.Working closely with Internal/External Stakeholders, Development Architects/Managers & developers, across locations, to ensure timely delivery.Participate and contribute towards organization’s goals and objectives, collaborating with multiple teams and solutions.Experience and exposure to Cloud Operations is advantage.
Role Requirements:
Around 1+ years of overall software support/operations experience, with a successful delivery track record.Fair knowledge and experience in operating/administering SAP system – Basis/Netweaver experienceReasonable Database and OS knowledge, HANA experience would be an added advantageGood understanding of operational framework like ITIL/ITSM. Operations process knowledge is an advantageKnowledge of Basis/Netwaever, Linux, Any DB.DataCenter experience will be added advantage.Understanding of tools like Wily, LVMEnglish: Fluent.Bachelor or higher university Degree in Computer Science, Physics, Mathematics or Engineering preferred
Line of Business:
SAP Cloud for Customer (C4C) is the SAP CRM (SaaS) offering, powered by SAP HANA. It is a solutions for sales and service teams to drive revenue growth, reduce sales cycle times and the solutions are supported on a wide range of browers and Mobile
Success is what you make it. At SAP, we help you make it your own. A career at SAP can open many doors for you. If you’re searching for a company that’s dedicated to your ideas and individual growth, recognizes you for your unique contributions, fills you with a strong sense of purpose, and provides a fun, flexible and inclusive work environment – apply now
We are SAP
SAP innovations help more than 400,000 customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with 200 million users and more than 100,000 employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, we build breakthroughs, together.
Our inclusion promise
SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.
SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Americas: [email protected] or [email protected], APJ: [email protected], EMEA: [email protected].
EOE AA M/F/Vet/Disability:
Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.
Successful candidates might be required to undergo a background verification with an external vendor.
Requisition ID:306205 | Work Area: Software-Development Operations | Expected Travel: 0 – 10% | Career Status: Graduate | Employment Type: Regular Full Time |