Sanskriti Vedic retreat Looking for Front Office Associate at Rishikesh, Uttarakhand Full Time

**Job Description:**

The Front Office Associate is often the first point of contact for our guests and plays a crucial role in shaping their overall experience. This position involves providing guests with information, answering inquiries, taking reservations, and providing exceptional service.

**Responsibilities:**

* Welcome guests on arrival and provide them with information about amenities, area attractions, and the hotel.

* Process reservations, assign rooms, issue keys, and coordinate with bell service.

* Handle check-ins and check-outs efficiently and in a friendly and professional manner.

* Manage all communication with guests including phone calls, emails, and face-to-face interactions.

* Resolve guest complaints, ensuring guest satisfaction.

* Maintain a clean and organized workspace.

* Handle cash drawer and process payments accurately.

* Perform basic administrative tasks such as emailing, filing, and paperwork.

**Requirements:**

* Hotel Management diploma or equivalent .

* Previous experience in front office operations, preferably in the hospitality industry.

* Excellent verbal communication skills and ability to work well under pressure.

* Proficiency in using hotel management software and basic computer applications.

* A friendly and professional demeanor.

* The ability to work flexible hours, including nights, weekends, and holidays.

* Multilingual skills are a plus but not required.

Dedicated to the idea that each of us can make a difference, we encourage you to apply to become part of our team.

Job Type: Full-time

Salary: ₹9,769.00 – ₹10,769.00 per month

Benefits:

• Food provided
• Provident Fund

Schedule:

• Rotational shift

Supplemental pay types:

• Performance bonus
• Yearly bonus

Ability to commute/relocate:

• Rishikesh, Uttarakhand: Reliably commute or willing to relocate with an employer-provided relocation package (Required)

Education:

• Diploma (Preferred)

Experience:

• Front desk: 2 years (Required)

Language:

• English (Required)

Speak with the employer
+91 6396065629