SAAKAAR CONSTRUCTIONS PVT LTD Hiring for Customer Relationship Manager Job at Patna Rural Full Time

Job Responsibilities CRM

· Build relationships with key employees among customers

· Create plans to address clients’ business needs

· Advise clients on creating profitable processes

· Schedule regular meetings with customers to ensure they are satisfied

· Act as point of contact for complaints and escalate issues as appropriate

· Help sales team up-sell or cross-sell services and products

· Ensure both the company and clients adhere to contract terms

· Study competition to find new ways to retain customers

· Collaborate with internal teams (e.g. sales, engineers, senior management) to address customers’ needs

· Maintain good relationships with clients so that the business can maximize the value of those relationships.

· Understand the problems and challenges of clients and identify ways the business could better address those needs.

· Resolve any customer complaints in a prompt and professional manner.

· Good communication skills.

Job Type: Full-time

Salary: ₹25,000.00 – ₹30,000.00 per month

Benefits:

• Provident Fund

Schedule:

• Fixed shift

Ability to commute/relocate:

• Patna, Bihar: Reliably commute or planning to relocate before starting work (Preferred)

Education:

• Bachelor’s (Preferred)

Experience:

• total work: 5 years (Preferred)
• Customer service: 5 years (Preferred)

Language:

• English (Preferred)