Urgent Requirement For Customer Support (Graduates only).
Urgent requirement of Associate Executive for domestic process (WFO) – in Gurgaon with one of the leading hospital in operation control center. Experience 0- 4 Years with Excellent communication and written skills.
* To ensure seamless Service Delivery and Customer Satisfaction.
Key Responsibility: –
* Managing doctor appointments.
* Handling customer complaints and follow-ups.
* Handling calls – both inbound and outbound.
* Having knowledge of emergency codes to manage emergencies.
* Tracking and making recommendations for enhancing customer experience in the hospital.
* Helping in general hospital operations.
* Any other ad hoc duties related to hospital operations assigned by supervisor.
* Good communication skills – both verbal and written.
* Great interpersonal skills and team work ability.
* Good analytical skills and quick thinking .
* Dedication and passion to meet and exceed customer expectations – both internal and external.
* Positive, pro-active, motivated with “can-do” attitude.
* Should have knowledge to work on Computer.
* Good communication skills – both verbal and written
* Work life balance. Transparency.
Job Type: Full-time
Salary: ₹252,000.00 – ₹360,000.00 per year
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