Royal Oak India Hiring For Franchisee Operations Manager at Kerala Full Time

Department : Franchise – Management

Location : Kerala

Experience : 5 to 12 Years

Description :
Job Role

Franchisee Operations Manager

Date of requirement

20th Oct’21

Qualification

Minimum Graduate/ preferable MBA

Experience

Preferably with at least 5 to 12 years

Salary Bracket

Up to 6 lac

Location

Kerala

Mandatory

Experience in Franchisee Sales/ Dealer Management

Job Description

Responsible for recruiting and opening Franchisee Stores

Identifying Franchisee prospects and store locations

Responsible for achieving set Primary & Secondary Sales targets for the Franchisee

Responsible for increasing profitability for the Franchisee

Understanding the market dynamics of furniture industry and taking quick decisions on the business needs

Recruiting and training store teams for the Franchisee

Implementation of SOPs for store operations and business transactions

Responsible for implementation of Instore- Communications and Promotions time to time

Responsible for maintaining the store display standards and regular tracking of gaps

Responsible for ensuring customer service standards are maintained by giving right solutions to customer issues

Competition analysis and tracking on regular basis

Helping Franchisee in lead generation through various marketing activities

Developing corporate sales team at each Franchisee and build institutional business model.

Responsible for all statutory compliances at Franchisee stores

Responsible for regular account reconciliation at Franchisee locations

Responsible for expansion of Franchisee network in the designated area and avoiding disputes.

Key Deliverables

Sl No

Deliverable

Outcome expected

1

Achieving Sales Targets – Franchisee

Budget achievement

2

Ensuring 100% availability of hero products every time

No loss of sales

3

New Franchisee appointment

Net work expansion

4

Unhappy customers Below 1%

Achieved negative reviews& unhappy customers

5

Logistics solutions

Identifying logistic modes for franchisee for Primary dispatches and secondary despatches

Desirable

Candidate should be highly energetic

Candidate should be able to talk multiple languages

Willing to travel extensively

Self-starter