Rimini Street, Inc. Hiring for IT Systems Manager at Hyderabad, Telangana Full Time

Job Description:
POSITION SUMMARY

As IT Systems Manager at Rimini Street, you will be responsible for supporting the India team of engineers. This team partners with a similar US team that runs our data centers, OnPrem VMware Clusters, AWS EC2 and workspaces, Disaster Recovery site, global remote sites and users. Responsibilities will include management of VMware, Backups, Storage, Active Directory, OKTA, Databases, Windows infrastructure, Alerts, Monitoring, and IT tickets.

This is a great opportunity for a person who is driven, passionate about technology and interested in working at a growing and dynamic company as a lead of one of its critical teams. This position requires a high level of comfort with leading a technical team that focuses on Servers, storage, and identity management on prem and in the cloud.

This role requires strong technical and business aptitude, as well as excellent verbal, written communication skills, and attention to detail. It also requires a strong commitment to customer service and organization skills essential in fostering excellent relationships with our clients.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Lead and develop a technical team

Lead and manage projects the team owns

Author and own Process, SOP, and Work Instruction documents

Manage the support for Compliance and Security requests for evidence and remediations for ISO and SOX requirements

Partner with US team to support the infrastructure environment and goals in each of its technical areas of ownership.

Report on KPIs and Project Status to Director of IT Systems

Oversee the automation of routine tasks with PowerShell

Lead the team in each of its areas of technical responsibility including but not limited to: Active Directory, AWS, On Prem Datacenters, Physical Servers, Power management, Virtual Servers, VDI, SaaS tools, Print Servers, DFS, DHCP, DNS, Office 365, Email, Storage, Backups, SCCM, Monitoring and Alerting.

Other job-related duties and responsibilities that may be assigned.

Qualifications/Skills/Experience:
Qualifications/Skills/Experience

Education

Bachelor’s Degree in Computer Science or related field.

Location

Remote (work from home) – Hyderabad, Telangana, India

Experience

10+ years of relevant technical and management experience,

Skills

Success in using IT service management practices based on ITIL.

Must have a mindset of automation and have experience running a team that operates infrastructure as code. Being able identify opportunities to automate existing processes is a must.

Solid background in supporting eDiscovery, data retention and preservation policies.

Track record of building and effectively managing diverse teams while putting the appropriate processes and infrastructure in place to drive growth.

Deep understanding of Active Directory architecture and ecosystem.

Experience with access control in Active Directory, Microsoft 365 and managing various security configurations.

Experience managing and automating Servers and configuration management.

#LI-MH1

Company Description:
Company Description

Rimini Street, Inc. (Nasdaq: RMNI) is a global provider of enterprise software products and services, the leading third-party support provider for Oracle and SAP software products and a Salesforce partner. The Company offers premium, ultra-responsive and integrated application management and support services that enable enterprise software licensees to save significant costs, free up resources for innovation and achieve better business outcomes. More than 2,000 global Fortune 500, midmarket, public sector and other organizations from a broad range of industries rely on Rimini Street as their trusted application enterprise software products and services provider.

The company is widely recognized by clients, leading industry analysts (including Gartner, Forrester, Constellation Research and Nucleus), and financial analysts as the leader in a large, fast growing market with tremendous upside and an extremely strong value proposition that resonates with CIOs and CFOs. According to Gartner, the third-party support market will grow to $1.05 billion by 2023, a 200% increase. With tight IT budgets and flat global economic growth, IT and procurement professionals are actively looking for proven methods to cut costs while improving service. Rimini Street enables organizations to free up budget for strategic business initiatives by delivering savings of up to 90 percent on total maintenance and support costs, and to date, the company has saved organizations over $5 billion in total maintenance costs since its inception.

Be Treated Like the Best

Rimini Street hires only the best – and provides the compensation, bonus and benefit programs appropriate for proven top-performing professionals. We want our employees to have an opportunity to share in the financial success that results from our dedication to service excellence, high-quality deliverables and an unparalleled client experience

No bureaucracy, thousand-page rule books or politics — just everyone working together to build a great company through service excellence and client success

Work hard, play hard environment – Rimini Street is a group of hard-working professionals who are passionate about achieving success, but we also enjoy opportunities to meet up at fun company events

We are also passionate about giving back to our communities around the world, with plenty of opportunities for volunteering and charity through the Rimini Street Foundation

All Rimini Street professionals are encouraged to grow and learn new skills

Accelerating Company Growth

Trading on Nasdaq under ticker symbol RMNI since October 2017

Added to the US Russell 2000® Index in 2018

Over 2,000 active clients, including 100 of the Fortune 500 and Global 100

2019 fiscal year revenue of $281.1 million, up 10.9% year over year

Expanded operations in Eastern Europe, Latin America, Southeast Asia and the Middle East in 2019

Launched the global availability of Application Management Services for Salesforce, SAP and Oracle

Recent Industry Recognition

Received 34 awards in 2019, including 24 awards for excellence in customer service from awards companies such as the International Stevie Awards, the American Stevie Awards, and the Stevie Awards for Sales & Customer Service

Honored with two gold Stevie awards for Company of the Year in 2019,

The Rimini Street Foundation also recognized with a Stevie award in 2019 for Corporate Social Responsibility Program of the Year

In 2019, Rimini Street also partnered with 68 charities around the world through the Rimini Street Foundation, providing financial contributions, in-kind donations and more than 800 employee volunteer hours, and expanded its charitable work to Germany and Taiwan.

To learn more about how Rimini Street is redefining the enterprise software support industry, visit http://www.riministreet.com

Rimini Street is committed to creating a diverse environment and is proud to be an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, national origin, sexual orientation, gender or gender identity, disability and protected veterans status or any other characteristic protected by law.

Please Note: Rimini Street does not accept resumes submitted by recruiting/staffing firms unless specifically requested by Human Resources. Unsolicited resumes will be ineligible for referral fees.