Rentokil Initial Hiring for Base Manager- Tada | Min Exp 8 yrs I Any Graduate at Tada, Andhra Pradesh Full Time

Rentokil Initial:
Rentokil Initial is an international business services company employing over 35,000 colleagues across 70 countries. We strive to protect people and enhance lives, for example by controlling pests, improving hygiene and improving interior spaces with plants and scenting. We are experts in the fields we operate in, investing in training, science, innovation and technology. Listening and acting on feedback is part of our culture to support colleagues and our customers. Rentokil Initial regards equality and fairness as a fundamental right of all of its colleagues. We live our values of Service, Relationships and Teamwork which were identified by our colleagues across the world. Find out more on careers.rentokil-initial.com

Our family of businesses:
Rentokil Pest Control is the world’s leading commercial pest control company, operating in 70 countries and ranked in the top 3 in 65 of those countries. Ranking in the top 3 in 38 of the 44 countries we operate in, Initial Hygiene is the market leader who provides quality, diligent and friendly services to all customers. In France, Initial Workwear specialises in the supply and laundering of workwear, garments and protective uniforms and equipment; focussing on top quality products and services. Our plant business; Ambius is seen as the expert in interior and exterior “landscaping”; operating across the US, Europe, Asia & Pacific. Steritech Brand Protection by Rentokil Initial is an industry leader and pioneer, providing innovative solutions that help customers to mitigate risks and drive business growth. We also have specialist businesses such as Medical Services, Specialist Hygiene and Property Care, which lead their respective fields. Across all of our operations globally, we have a positive reputation amongst our customers for our knowledge and integrity. We have central support functions of Human Resources, IT, Finance, Legal and Marketing & Innovation in the Rentokil Initial Head Office locations and in country. Working within our functions departments, you would be supporting all of our businesses within India.

Rentokil PCI is the leading pest control service provider in India. A Rentokil Initial brand, Rentokil PCI was formed in 2017 through a joint venture (JV) between Pest Control India, the number one pest control company in India, and Rentokil, the world’s leading pest control brand. Rentokil PCI aims to set new standards for customer service with operations across 250 locations in India. The JV brand also focuses on developing industry-leading service operations through the sharing of best practices, new innovations and the use of digital technologies.

Your day to day responsibilities will include:
To build awareness of SHE (Safety, Health & Environment)

To prepare detailed annual Operating plan segment-wise for tapping new market opportunities

To achieve revenue target of the base/branch with consistent performance through the months

To ensure profitable business performance and expansion of Rentokil PCI’s services in selected segments.

To Ensure corporate credit policy is implemented within stipulated timelines

To convert the built-up data base into business and look for expansion and development of new business

Effective execution of systems and processes as per the guidelines to optimize the base/branch operations. This includes Operations, Finance and inventory systems, and speed apps

To analyze competitor ’s activity and plan strategies to meet the challenges and report timely to the Reporting authorities

To ensure on-time Service delivery every time with precision and at Pace

To identify service GAPs and ensure non- recurrence of the same by implementing continuous monitoring, audit and improvement plans.

Effective customer contact management and customer relations to achieve the target customer retention of both RBU and CBU.

Effective management in optimizing sales and service colleague to increase productivity.

To monitor and control on cost such as manpower, chemical/material consumption and investment and use of equipment’s.

To manage general administration of the base/branch as per the policies and guidelines.

To work closely with other functions and conduct regular base/branch meetings to review the performance of all team members

Build capability of base/branch teams and manage sales & service colleague retention

To ensure and comply all statutory requirements are met on time

To ensure effective budgeting to yield a good ROI at the branch.

KEY DELIVERABLES

Base/Branch KPI’s

Faster Response – 2/24: 98/100, Root cause analysis and CVC

P&L – Base/Branch Target and Service Productivity

Achieving Gross sales, jobbing and product sales targets

Achieving Total Sales revenue

Customer retention

Customer Voice Counts

Your Voice counts progress

Sales & Service/contract colleagues retention

Managing DSO/Collections

CORE COMPETENCIES

Deliver results : Need to deliver what’s required

Act Commercially : Uses business thinking

Manage Self : Manage own emotions

Coach and Develop : Coach and Develop by giving practical support

Work with Others : Work with Others being a team player

Display leadership : Display leadership through communicating expectations & direction

Requirements

Do you have what it takes? If you want to be considered for this role you will need:

Bachelor’s Degree (or its equivalent) in a related area

Minimum 8 years operations experience preferably

Team Handling Experience

Should be an excellent individual performer with prior experience of team handling