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Location Delhi Delhi
Experience Range 4 – 7 Years
Established in the year 2007, Reliance Brands Limited is an investment arm of Reliance Industries in Premium to Luxury segment of Retail. RBL began operations with a mandate to launch and build international and domestic brands in the premium-to-luxury segment across apparel, footwear and lifestyle businesses. Its current portfolio comprises of all long-term partnerships such as Bally, Kate Spade, Emporio Armani, Canali, Coach, Brooks Brothers, Diesel, MUJI, Steve Madden, Superdry, Hunkemoller, Iconix etc. We have 60 International Brands & Omni-channel partnerships in the country with over 700+ point of sales.
Profile Brief
About Us:
Established in the year 2007, Reliance Brands Limited is an investment arm of Reliance Industries Limited in Premium to Luxury segment of Retail. RBL began operations with a mandate to launch and build international and domestic brands in the premium-to-luxury segment across apparel, footwear and lifestyle businesses. Its current portfolio comprises of all long-term partnerships such as Bally, Kate Spade, Emporio Armani, Canali, Coach, Brooks Brothers, Diesel, MUJI, Steve Madden, Superdry, Hunkemoller, Iconix etc. We have 60 International Brands & Omni-channel partnerships in the country with over 700+ point of sales with Head offices in Mumbai & Gurgaon.
Job Title: Assistant Store Manager – Retail
Role:
The role of the assistant store manager is to support the manager in the daily operations of a retail store. Your role is to supervise employees, work with customers and help carry out the directives of the manager.
You will ensure that store personnel provide exceptional customer service. This includes answering questions and assisting with product selection, purchases, and returns as well as handling any disputes.
You will help ensure that the store is clean, well-organized, and properly merchandised.
You will be responsible for making sure that all store policies, procedures, and controls are followed.
You will coordinate and oversee the planning, organizing, and delegating of work among staff.
Key Responsibilities:
Sales Operations & Profitability
To ensure the delivery of operational KPIs and sales plan in the store
To ensure adherence to compliance requirements in all areas of operational activity, brand standards, company policies and procedures.
Monitor, review and ensure all KPIs of the store staff are met on on-going basis.
Managing and making sure that the correct mix of merchandise is available at the store.
To work with internal departments effectively so as to ensure smooth operations at the store.
Create window and wall displays, developed visual marketing skills and strategies
Restock inventory ever month and reviewed cash operation data to verify proper replenishment.
Responsible for maintaining the Inventory levels at the store and controlling Shrinkage as per Company Standards.
Share information, ideas and suggestions to accomplish mutual goals.
Support team decisions even if not in total agreement.
People Development
Dealing well with different viewpoints as part of a (multidisciplinary) team.
Work co-operatively with equals or other team members to set responsibilities.
Optimize hiring of manpower in line with the business plan.
Training the current staff with Training Programs according to their requirement.
Mentor store staff on driving high profitability and standards.
To ensure knowledge sharing and best practices.
Create talent pipeline for store staff.
Desired Skills and Abilities:
Strong leadership skills with ability to coach – effectively teach/develop others to next level.
Good energy levels – with ability to be involved in multiple tasks and ability to juggle.
Good analytical skills.
Effective listening and communications skills – simplify communication with ability to put the point across the board.
Superior understanding of Indian retailing and global trends.
Good communication and interpersonal skills – understand customer needs
Good at relationship building – conversion to sales
Ability to follow brand and store guidelines
Good operations experience – receiving stock, inventory keeping, cash handling etc.
Education & Experience Required:
Minimum 5 to 6 yrs.
Ability to understand and handle aspects of retail operational and merchandising – from the delivery of stock to the final sale of the product. Should be able to share multiple instances of “Customer Delight” and strong “one-to-one relationship building”.
Ability to manage and develop a positive and productive team.
Exceptional leadership skills with the ability to drive and motivate performance through effective coaching skills.
Self-starter.
Exceptional communicator and good at interpersonal skills.
What’s in the Magic Box for You:
With its solid management team, loyal customer base, strong cash flow and return on equity, RBL is ideally positioned to successfully execute its growth strategies.
Every individual here can bring their purpose to life through their work and be a part of an environment of inspiring leaders. Join Us and become a part of this MAGIC BOX which will unlock your abilities of executing things in a manner and at a pace, where–You will surprise yourself!
As an Affirmative Action & Equal Opportunity Employer, RBL is proud to maintain a workplace characterized by mutual respect, inclusivity, and the celebration of diversity. We welcome qualified applicants for employment without regard to race, color, ancestry, religion, creed, gender, national origin, age, disability, veteran status, marital status, pregnancy, sex, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.