Responsibilities:
“Hands on” Project Execution & Delivery: 30-40% time commitment
Partner with market researchers based in the US for high quality execution and on time delivery of the market research projects covering the spectrum of activities including Pivotal (secondary) and Primary research, social listening, and data analytics
Serves as trusted advisor by actively participating in various phases of the project including kick-off, approach development, execution, insight generation and data visualizations
For assigned projects may be required to:
Communicate with stakeholders to present the final outputs and provide recommendations
Manage the data collection process with external agency partners to ensure data integrity and on time delivery
Provide appropriate context for study findings based on prior market research, including secondary sources.
Attention to detail in every step of the market research process to ensure accurate, on time deliverables.
Portfolio and People Management: 10-20%-time commitment
Portfolio Management
Ensures quality, speed, value and compliance throughout the market research value chain
Ensures all research complies with company compliance policies.
Establishes project management for seamless project execution, prioritization and high-quality delivery from the team
Allocates projects to team members to operate a full capacity
Supports creation and maintenance of standard operating procedures (SOPs), quality checklists that will enable excellent quality outputs for all outputs within the function
Facilitates shared learning forums to identify challenges and establish best practices across the team
Continues to expand the market research capability of the team by taking on more complex projects and delivering value
Identifies improvement opportunities and implementation of analytics & research best practices
People Management
Lives the Leadership Principles: Connect with People, Be Determined and Drive Continuous Improvement
Embraces and champions change
Identifies, recruits and selects top talent; manages new-hire onboarding
Monitors employee engagement and team health
Utilizes myPM process to operationalize organizational goals for team members
Partners with direct reports to create individual development planning/action planning
Serves as trusted career advisor, and work with Indy and LCCI based Leadership and LCCI HR to identify career opportunities as appropriate
Coaches team members using the Lilly coaching framework by encouraging two-way dialogue and open feedback, listening actively, being flexible, and identifying knowledge, skill and performance gaps
Provides consultative value and removes barriers so the team can focus on prioritized work and provide
Transformation & Innovation: 50%-time commitment
Identify projects related to Innovation and Continuous Improvement
Drive new capabilities within the team
Work in close collaboration with internal commercial services functions (Analytics and Data Science) and external vendors to advance initiatives aiming to drive integrated insights, new capabilities, and operational excellence
Champion FAM integration and lead projects which need integrated thinking
Education Requirements: MBA/Post Graduation in quantitative discipline from premier institution, or equivalent education and experience
Experience related requirements
6-7 years of market research and/or analytics experience with demonstrated ability to think strategically in an ambiguous environment
2+ years of experience in coaching and mentoring individuals
Minimum 1.5 years tenure in current role
Experience in pharma industry is required
Technical Skills
Strong quantitative, research, and analytical skills
Knowledge of statistical packages and databases will be an added advantage
Experience in methodologies such as segmentation, end-to-end concept testing
Knowledge of databases such as APLD, IQVIA Rx datasets etc. is good to have
Experience in data visualization tools such as Tableau/ Power BI
Advanced MS-office skills (MS-Excel and MS-PowerPoint)
Soft Skills
Ability to showcase people agility while dealing with peers/ direct reports
Strong work ethic, personal motivation, and team player who is dynamic and result oriented
Good presentation skills, interpersonal and communication skills
Strong verbal and written communication skills, and ability to influence others.
Ability to operate in a matrix environment, with ability to work across time zones