RealPage Hiring for Quality Control Associate at Hyderabad, Telangana Full Time

Full Job DescriptionWHO WE ARE:
RealPage is changing the technology real estate industry and our teammates know how to think big and leave their mark. If you want to join a globally progressive and inclusive company devoted to excellence, we are looking for you!

We are the leading global provider of software and data analytics to the real estate industry. We navigate clients toward the right decisions with data and technology insights they can only get from RealPage. Serving our clients is our highest priority and RealPage teammates are our greatest asset.

Come join a team where your work makes an impact every day!

ABOUT THE TEAM:
The Quality Control Associate is responsible to perform quality control tasks for the entire team in India and share reports with the India and US teams.

WHAT YOUâLL DO:
Responsibilities for this position include but are not limited to the following:

Perform daily audits on the tasks completed by the team.
Prepare root cause analysis and share the feedback with the team on an ongoing basis.
Prepare process documentation on the process related aspects and update this document on an ongoing basis the daily audits and communication received from the US team.
Escalate recurring quality issues on a timely fashion to the Manager for closure with an action plan.

PRIMARY RESPONSIBILITIES:
Responsibilities for this position include but are not limited to the following:

Perform daily audits on the tasks completed by the team.
Prepare root cause analysis and share the feedback with the team on an ongoing basis.
Prepare process documentation on the process related aspects and update this document on an ongoing basis the daily audits and communication received from the US team.
Escalate recurring quality issues on a timely fashion to the Manager for closure with an action plan.

REQUIRED KNOWLEDGE/SKILLS/ABILITIES:
REQUIRED KNOWLEDGE/SKILLS/ABILITIES

Good communication skills.
2+ years of relevant experience in the current process.
Strong process / product knowledge.
Should have a keen eye to detail for team’s process related tasks.
Excellent customer service skills.
Bachelor’s Degree; Accounting and Finance degrees preferred. Equivalent work experience will be considered.
Must have MS-Excel skills and be proficient in MS Office.
Ability to work in US Hour Shift
Ability to hit deadlines
Reliable and dependable
Ability to adapt to change
Problem solving skills

PREFERRED KNOWLEDGE/SKILLS/ABILITIES:
REQUIRED KNOWLEDGE/SKILLS/ABILITIES

Good communication skills.
2+ years of relevant experience in the current process.
Strong process / product knowledge.
Should have a keen eye to detail for team’s process related tasks.
Excellent customer service skills.
Bachelor’s Degree; Accounting and Finance degrees preferred. Equivalent work experience will be considered.
Must have MS-Excel skills and be proficient in MS Office.
Ability to work in US Hour Shift
Ability to hit deadlines
Reliable and dependable
Ability to adapt to change
Problem solving skills

WHAT WE OFFER:
At RealPage, we’re always looking for talented professionals who thrive in a learning work environment that continually supports individual greatness. We foster a culture of innovation and creativity. It is the things you do that bring out the best of you and RealPage.

RealPage considers qualified applicants without regard to gender, sexual orientation, gender identity, religion, race, national origin, age, veteran, or disability status. We celebrate diversity and are committed to building an inclusive work environment where all teammates feel a sense of belonging while bringing their authentic self to the table and being valued for it.