As an Associate Data Analyst, you will become a subject-matter expert in automotive industry data and analysis. You will develop a working understanding of multiple data flows from ingestion to application, directly impacting data quality and customer experience. You will support troubleshooting of data flow issues in collaboration with our, products and engineering team. You will regularly work with large sets of data in the production environment, combining analytical thinking and knowledge of the data flow to confirm data accuracy and integrity. You are expected to take ownership of your work, respond to varying levels of urgency, and escalate according to SLAs on an ad-hoc basis.
A Successful Data Analyst Will
Resolve data-related issues under time pressure, providing excellent communication to internal and external stakeholders
Develop a deep and broad understanding of DMS data and its application
Learn and understand aM’s current data extraction, ingestion, transformation, and quality control processes
Take ownership of our customer data support processes
Resolve data-related customer support tickets, developing an instinct for data vs. system issues
Query and extract data using common computer languages (SQL)
Provide analysis to support data-driven decision making
Analyze data to determine the scope of issues and support containment efforts
Work towards the company’s vision/mission/goals by spearheading independent projects
Regularly assess your own performance and adapt your work to achieve better results
Requirements
Bachelor’s degree in mathematics, engineering, economics, statistics, computer science, information management or related field
0-1 years of relevant professional experience in a fast-moving company or in the auto industry
Excellent written and verbal communication skills
Strong analytical and problem-solving skills
Ability to think quickly on your feet and handle ambiguity
Comfortable with technology and an understanding of process-based tools
Intermediate proficiency with Microsoft Excel (vlookups, index/match, pivot tables, etc.)
Intermediate SQL knowledge
Skills: data,customer,application,communication,data flow,flow,intermediate,ownership,resolve,sql,python,power bi