Quality Application Solutions Pvt Ltd Hiring for Customer Care Executive Job at Mumbai Full Time

JOB PURPOSE

To process applications and verify all documents submitted by the customer via outbound calls. Responsible for verifying documents and maintaining data. Ascertain the verification process as per client guidelines. Liaising with the client and network marketing companies for a smoother business flow.

ACCOUNTABILITIES

· Daily processing applications and updating the same in Excel and Database.

· Outbound calling to customers to verify their profile.

· Resolving customer queries.

· Co-ordinate with network marketing companies and clients with respect to different requirements.

· Preparing MIS reports on daily, weekly and monthly basis.

· Data Maintenance

· Coordinating with multiple stakeholders.

QUALIFICATION

· Any Graduate

JOB KNOWLEDGE, SKILLS & EXPERIENCE

· Good communication skill

· Well versed with MS Office (especially MS Excel)

· Knowledge of MS Access would be added benefit

· Good overall computer knowledge

· Experience with 1 to 2 years

· Well versed with background verification profile if experienced

· Should have Customer Service experience.

Experience: 6 months- 2 Years

Notice period: Preferred to join immediately

Expected Start Date: 20/10/2021

Job Type: Full-time

Salary: ₹18,000.00 – ₹25,000.00 per month

Education:

• Bachelor’s (Preferred)

Experience:

• Customer service: 2 years (Preferred)

Language:

• English (Preferred)