Qi Spine Clinic Hiring for Patient Counselor at Delhi, Delhi Full Time

Job Responsibility:

• Responsible for day to day operations & overall financial performance of the clinic.
• Daily coordination with consultant/clinic head basis on the treatment advised by them.
• Helps patient to understand the value of treatment (Convincing patient to commit to treatment)
• Explain the tariff of the respective procedures/investigations to patients in detail.
• Maintain counsellor reports daily (Advice, Conversion and Patient-wise data).
• Coordinating with finance department (Invoices, Getting Discount Approval, Billing).
• Establishing a tone of empathy that helps to resolve any patient complaints or conflicts.
• Follow up with patients at all stages.
• Doctor for life – Responsible for long term relationship management with the patient.

Competency:

• Communication Skills
• Empathy
• Convincing Skills
• Multi-tasking
• Ownership/Accountability

Qualifications & Skills:

• Any HSC/Graduate
• Must know Microsoft Excel
• Must be able to work under stress
• Software Efficiency

Shift Timing: 8:00 AM to 4:00 PM and 12 Noon to 8:00 PM, (should be flexible with the shifts)

Job Type: Full-time

Salary: Up to ₹27,000.00 per month

Benefits:

• Health insurance
• Paid sick time
• Paid time off
• Provident Fund

Schedule:

• Day shift
• Evening shift
• Flexible shift
• Rotational shift

Supplemental Pay:

• Performance bonus
• Yearly bonus

Ability to commute/relocate:

• Delhi, Delhi: Reliably commute or planning to relocate before starting work (Required)

Education:

• Higher Secondary(12th Pass) (Preferred)

Experience:

• Counselling: 1 year (Required)

Language:

• English (Required)

Speak with the employer
+91 9930043556