Qi Spine Clinic Hiring for Medical Receptionist at Marine Lines at Mumbai, Maharashtra Full Time

About Our Company:

QI Spine Clinic, India’s first chain of physiotherapy clinics dedicated to Spine Rehabilitation by an expert team of Spine Specialists located in Mumbai, Delhi, Gurgaon, Bangalore and Pune. Currently, we have a panel of more than 200 physiotherapists associated with us.

www.qispine.com

Working Days: Mon-Sat (8-4 PM & 12-8 PM must be flexible with both shift timing)

Designation: Patient Counsellor

Job Location: Marine Lines

Role & Responsibilities:

· Front Desk Operations & Admin activities

· Appointment Handling – Scheduling, Coordination, Booking, Cancelations

· Billing & Cash Management

· Upselling/ upgrading the healthcare packages

· Complaint Management

· Customer Retention

· Customer Relationship Management

Previous Experience:

· Minimum 1.5 years experience in handling the front office and Cash management

· Qualifications & Skills:

· Any HSC/Graduate

· Must know Microsoft Excel

· Must have good communication skills

· Software Efficiency

Job Types: Full-time, Regular / Permanent

Salary: Up to ₹30,000.00 per month

Benefits:

• Health insurance
• Leave encashment
• Paid time off
• Provident Fund

Schedule:

• Day shift
• Fixed shift
• Rotational shift

Supplemental Pay:

• Performance bonus

Ability to commute/relocate:

• Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

• How early can you join?

Experience:

• Medical Front Desk: 2 years (Required)
• Billing and Cash Management: 1 year (Required)
• counselling about the healthcare packages: 1 year (Required)

Language:

• Fluent English (Required)