– Timely execution of Sales orders received from customers.
– Ensuring 100% accuracy in order capturing.
– Coordination with sales team if the order documentation is not in line with our guidelines.
– Reverting to sales team on price & availability related queries.
– To prepare list of pending sales order
– Follow-up with customers on pending invoices to ensure prompt and timely payment
– Review, verify and track payments from appropriate parties in the billing system
– Monitor customer account details for non-payments, delayed payments and other irregularities
– Research and resolve payment discrepancies
– Review AR aging to ensure compliance
– Maintain accounts receivable customer files and records
– Communicate with customers via phone, email, mail or personally