Pearl Organisation Hiring for Inbound Customer Service Job at India Full Time

Job description

• Handling inquiries / complaints from customers, targeting the satisfactory closure.
• Developing relationship with premium clients, thus enhancing the business.
• Providing help and advice to customers using the organizations product or services.
• Communicating courteously with customers by telephone, email, letter and face to face.
• Revert to the clients thus confirming the service.
• Complaint management
• Finding ways to measure customer Satisfaction and improve services.
• Keeping accurate records of discussions or correspondence with the clients / customers

Requirements:

• Excellent communication skills

• Proficiency in English is mandatory

• Convincing and Negotiable skills

• Bachelor degree

Job Type: Full-time

Salary: ₹10,000.00 – ₹37,000.00 per month

Schedule:

• Day shift

Work Remotely:

• No

Speak with the employer
+91 9456116107