Paul Merchants Finance Pvt Ltd Hiring for Customer Care Executive Job at Chandigarh Full Time

We are looking for a Customer Care Executive to handle calls from customers and provide support to them in any way possible. You will be required to work in a time-bound environment and ensure that customer service is provided to its best quality.

Responsibilities

• Handle inbound and outbound calls to customers and clients.
• Identify the needs of customers, resolve issues, and provide solutions.
• Upsell other products wherever possible.
• Maintain good customer relations.
• Maintain records of the conversations with the customer and analyze the data.
• Write and submit timely reports on performance, targets, and customer queries.

Experience- 1-2 Years (Freshers can also apply)

Education: Graduation

Job Types: Full-time, Regular / Permanent

Salary: ₹10,000.00 – ₹15,000.00 per month

Schedule:

• Day shift

Ability to commute/relocate:

• Sector-22A, Chandigarh, Chandigarh – 160022, Chandigarh: Reliably commute or planning to relocate before starting work (Required)

Education:

• Diploma (Preferred)

Experience:

• Technical support: 1 year (Required)
• total work: 1 year (Required)
• Customer service: 1 year (Required)

Language:

• Hindi (Required)
• English (Required)

Speak with the employer
+91 9316010426