Full Job DescriptionAbout us:
Cashfree is a payment and banking technology company, based out of Bangalore. As a complete payment’s platform, it helps 50,000+ businesses collect and send money with solutions such as an easy to integrate payment gateway that supports instant refunds; Pay-outs – an API banking platform for disbursals; a split payment solution for marketplaces; a Bank Account Verification API; a dedicated UPI stack for businesses and Auto Collect – a virtual account solution to match inbound payments to customers. It counts Xiaomi, Tencent, Zomato, Zoomcar, Cred, Club Factory, Shell, Google-backed Dunzo as well as donation platforms like Ketto and Milaap amongst its customers. Cashfree is working with all leading banks such as ICICI Bank, HDFC Bank, Kotak Mahindra Bank and Yes Bank to build the core payments and banking infrastructure that powers Cashfree’s products. Cashfree is also integrated with major platforms like Shopify, Wix, Paypal, Amazon Pay, Ola Money and Google Pay.
As a technical writer, your job is to translate complex information into a language understandable by anyone. You must ensure that everything we deliver can be used by any user, developer, or a business owner.
You Are:
An experienced UX designer, who is able to understand our business requirements and be responsible for executing user research and translating them into sitemaps, user journeys, wireframes, and prototypes, validate the proposed solutions with users. Have strong understanding usability best practices.
You will be part of the product team, working closely with product owners and engineers to build and refine our products.
In this role, you should be both analytical and creative, able to grasp user needs and solve problems. Ultimately, you will make our product more user-friendly and intuitive, in order to attract and retain customers.
Simply put, you will be passionately and constantly solving challenging problems!
What you will bring:
Approach problems holistically. Work with product owners/engineers to help define experience.
Be nimble. A keen eye to detail is important but also time to market. Should be able to to understand the market need. Velocity and iteration are core to your being.
Be flexible. Be ready to work on multiple projects, help your team members when they reach out and grow the team’s UX knowledge.
Be a storyteller. Have a strong point of view, able to articulate and communicate ideas clearly to stakeholders.
Build empathy as a culture. Enable organization to think and feel from a user’s perspective.
Be committed. Commit to time and results. As a designer, you will work closely with product leadership, cross-functional leads, to go beyond expectations.
Collaborate like mad. Identify synergies and opportunities for optimized end-to-end experiences. Partner with the teams across geos to drive product experiences.
Be accountable. Not just delivery, but be accountable for the solution you are working on.
What you’ll do?
Work closely with Product Owners to understand business requirements
Ask smart questions, to make design decisions that imbibe empathy related to core.
Have an innovative mindset, to explore new design experiences
Use user-centered design process and rapidly test and iterate your designs
Work directly with our engineers, delivering design assets to them
Work directly with PM’s, designers to envision and iterate the concept
Compile research and create user flows
Design mockups and high-fidelity user interfaces
Conduct concept and usability testing as well as gather feedback
Find creative ways to solve UX problems (e.g. usability, findability).
What You Will Need :
2-5 years of UX design experience, with solid understanding of usability and accessibility best practices
Ability to conduct user research and user testing.
Expert in creating information architecture, user interface and interaction design, prototyping, etc.
Expertise in UX softwares and understanding of development technologies
Ability to work with users to understand detailed requirements and design complete user experiences that meet business needs and intent
Solid design background with an keen eye for quality and details
A plus if you have fintech knowledge and experience.
Experience
1 — 8 years experience
Employment Terms
Full time, at our HQ in Bangalore, KA