Planning and delivering CRM strategies across the organisation with a view to retaining existing customers, increasing brand loyalty and expanding the company brand.
Making sure the customer database is correctly segmented for targeted marketing activities.
Collaborating with other departments ensure the CRM strategy works well for every aspect of the business.
The ability to meet tight deadlines and outstanding time management skills.
Excellent communication skills as you must speak with clients, employees, and customers.
Responding to inquiries concerning things or the organization .
Addressing customer grievances through phone.
Job Types: Full-time, Regular / Permanent
Salary: ₹18,000.00 – ₹25,000.00 per month
Benefits:
Leave encashment
Provident Fund
Schedule:
Day shift
Supplemental Pay:
Overtime pay
Experience:
total work: 1 year (Preferred)
Customer relationship management: 1 year (Preferred)