Parts Big Boss is the no. 1 e-commerce website for Auto Parts in India. We are looking for dynamic individuals who have a desire to work in a high growth start up. If you are someone who loves challenges and wants to grow their career, we are looking for you!
Job Profile
Resolve customer queries on phone and email
Follow up on order status with internal teams.
Follow up with customers regarding their order queries.
Convert Cancelled and Pending orders by calling customers. ( converting leads)
Preferred Requirements & Key Skills-
Proficient in English and Hindi.
Preferably experienced in dealing with Automotive spare parts. (optional)
Good writing skills for chats and response to customer queries over email