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· Trains, develops and motivates supervisors and culinary staff to meet and exceed established food preparation standards on a consistent basis.
· Teaches preparation according to well defined recipes and follows up and discusses ways of constantly improving the cuisine at the property.
· Display exceptional leadership by providing a positive work environment, counselling employees as appropriate and demonstrating a dedicated and professional approach to management.
· Should be able to provide direction for all day-to-day operations in the kitchen.
· Understand employee positions well enough to perform duties in employees’ absence or determine appropriate replacement to fill gaps.
· Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.
· Utilizes interpersonal and communication skills to lead, influence, and kitchen staff.
· He/She should advocate sound financial/business decision making, demonstrates honesty, integrity and also leads by example.
· Provides and supports service behaviours that are above and beyond for customer satisfaction and retention.
· Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.
· Delegates as appropriate to develop supervisors and subordinates to accept responsibility and meet clearly defined goals and objectives.
· Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.
· Actively involves in menu development and maintaining updated and accurate costing of all dishes prepared and sold in the Food and Beverage operation.
· Determines how food should be presented, and create decorative food displays.
· Recognizes superior quality products, presentations and flavour.
· Ensures compliance with food handling and sanitation standards.
· Follows proper handling and right temperature of all food products.
· Ensures all equipment in the kitchen is properly maintained and in working order in accordance with local Health department and Restaurant standards.
· Reviews GSTS and RSTS comment cards for guest satisfaction results and other data to identify areas of improvement.
· Coordinates with the purchasing department for the acquisition of needed goods and services.
· Ensure all products are prepared in a consistent manner and meet departmental appearance/quality standards.
· Ensure proper grooming and hygiene standards for all kitchen staffs.
· Ensures all kitchen employees maintain required food handling and sanitation certifications.
· Ensure proper purchasing, receiving and food storage standards in the kitchen.
· Interacts with guests to obtain feedback on food quality, presentation and service levels.
· Actively responds to and handles guest problems and complaints.
· Maintain Quality levels of receiving, storage, production and presentation of food.
· Ensure sufficient staffing levels are scheduled to accommodate business demands.
· Follows and enforces all applicable safety procedures specified for kitchen and food servers.
· Discuss daily food cost reports with key kitchen and F&B team members.
· Review weekly and monthly schedules to meet forecast and budget.
· Attend the daily morning meetings and other administrative sessions.
· Identifies the developmental needs of kitchen staffs and provide coaching, mentoring, and also helping them to improve their knowledge or skills.
· Trains kitchen associates on the fundamentals of good cooking and excellent plate presentations. Also interview and hire new applicants for kitchen.
· Frequently review finished products for quality and presentation before the orders are send to guest.
· Able to perform additional duties as requested by the Restaurant management as and when required.
· Ensures disciplinary procedures and documentation are completed according to Restaurant operational Standard and Management Policy.
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Job Type: Full-time
Salary: ₹60,000.00 – ₹70,000.00 per month
Benefits:
Cell phone reimbursement
Health insurance
Paid time off
Schedule:
Day shift
Supplemental Pay:
Yearly bonus
Ability to commute/relocate:
Ernakulam, Ernakulam – 682024, Kerala: Reliably commute or willing to relocate with an employer-provided relocation package (Preferred)