Palo Alto Networks Hiring for Sr Quality Engineering Data Analyst at Bengaluru, Karnataka Full Time

Full Job DescriptionCompany Description

Our Mission

At Palo Alto Networks®, everything starts and ends with our mission:

Being the cybersecurity partner of choice, protecting our digital way of life.

We have the vision of a world where each day is safer and more secure than the one before. These aren’t easy goals to accomplish – but we’re not here for easy. We’re here for better. We are a company built on the foundation of challenging and disrupting the way things are done, and we’re looking for innovators who are as committed to shaping the future of cybersecurity as we are.

Disruption is at the core of our technology and on our way of work to meet the needs of our employees now and in the future through FLEXWORK, our approach to how we work. We’re changing the nature of work from benefits to learning, location to leadership, we’ve rethought and recreated every aspect of the employee experience at Palo Alto Networks. And because it FLEXes around each individual employee based on their individual choices, employees are empowered to push boundaries and help us all evolve, together.

Job Description

Your Career

Palo Alto Networks is looking for a Senior Quality Engineering Data Analyst for the Hardware Quality Engineering team. This individual will work collaboratively with the HW Engineering, Global Customer Support, Hardware and Software Engineering, and Technical Operations teams extracting and displaying trends, inflections, commonalities, anomalies, and so forth, from corporate data sources enabling proactive, accurate decisions by internal stakeholders supporting excellent customer satisfaction.

Your Impact

Continually search applicable data sources about Palo Alto Networks products for useful information about designs, processes and problems

Manually search using ad hoc queries

Develop, document and deploy automation you develop to complete repetitive tasks

Organize and display information you have found in easily consumable formats for various corporate audiences (e.g HW and SW engineering, operations, management) highlighting and prioritizing positive and negative product and process characteristics

Improve data quality by feeding forward data input, format and structure requirements to Quality Engineering and Information Technology teams in ways that enable improved data access and information access

Join data from various sources such as:
New product introduction test

Production (Test Yields, paretos and component dppm)

Field (Customer Returns data/symptom paretos, Customer Failure Logs data error message paretos, Telemetry data, normalized product return trends)

Failure analysis and Repair (Findings and normalized trends, including component FIT rates)

Change management (identify or refute inflections due to hardware and software changes)

Provide technical reporting and report automation as required

Design ad-hoc reports to investigate HW trends and issues

Qualifications

Your Experience

Minimum BSEE, BSCS, BSCE, or BSET
10+ years in Device Platform / Embedded quality assurance for networking products as a data analyst
Outstanding English communication skills, both written and verbal
A highly collaborative working style is a must
Strong quantitative, analytical, critical-thinking, and problem-solving skills
Strong knowledge of database concepts and access connectors customizations (SQL, Non-SQL, Time-series databases)
Familiar with advanced visualizations development skills. Able to make complex data simple to understand as well as to tell compelling stories
Experience with front-end and back-end web programming
Experience scripting (Python, R, SPSS, Bash or TCL) and automating search scenarios
Experience working with bug/issue tracking systems such as Jira, Bugzilla, Confluence etc.
Experience with Business applications (PowerBI, Tableau etc.) and CRM systems (Salesforce, SAP etc)
Experience w/ mySQL Databases, creating and consuming web APIs, Javascript, and NodeJS

Additional Information

Our Commitment

We’re trailblazers that dream big, take risks, and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together.

Palo Alto Networks is evolving and changing the nature of work to meet the needs of our employees now and in the future through FLEXWORK, our approach to how we work. From benefits to learning, location to leadership, we’ve rethought and recreated every aspect of the employee experience at Palo Alto Networks. And because it FLEXes around each individual employee based on their individual choices, employees are empowered to push boundaries and help us all evolve, together.

We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at [email protected].

Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.

All your information will be kept confidential according to EEO guidelines.