Job Responsibilty
We’re searching for a talented and passionate Senior Engineer having experience on managing enterprise storage and SAN solution to join our CoE – Managed IT Services, which is responsible for remotely managing, securing and supporting Cloud & IT infrastructure for our customers around the world.
Primary responsibility of the role is to manage datacenter storage and SAN infrastructure, include daily health check, capacity analysis, managing daily operational tasks, resolving incidents, service requests and executing changes.
Job Responsibilities:
Manage and administrate enterprise storage, backup and SAN infrastructure in the customer’s datacenter
Perform daily storage operation tasks such as allocating LUN from array to host, reclaiming LUN after host retirement, storage connectivity, allocation of storage, tenant management and performance tuning
Perform SAN switch administration such as zoning updates, FC cable labeling
Operate in rotational shifts to provide 24×7 support
Manage high availability of storage and backup infrastructure
Perform analysis, diagnosis and troubleshoot resolve operational issues and restore services
Perform scheduled maintenance and execute changes
Prepare RCA for critical/major incidents
Support technical leads and operations manager ensuring SLAs are achieved
Support on DR drills and execution of DR and fall back activities
about you
This is a 24×7 support operations role and is ideal for hard working and an excellent in troubleshooting skills with a positive outlook. Ideally you should have 3-5 years relevant experience including Enterprise storage; SAN switch management and backup platform management having minimum 5 years of industry experience. You should be ready to work in shifts, in customer time zone and during off business hours to carryout changes.
Qualifications & Work Experience:
BE/B.Tech/MCA/ B.Sc. (IT/Computer Science)
3–5 years of experience in managing Storage and Backup solutions
Relevant experience in deployment and technical support of storage in large setup
Strong knowledge of client/server and virtual technologies
Experience working with some or all technologies below:
EMC storage
Veeam
Cisco and Brocade fabric
Data Domain
Avamar
HuperFlex/VxRail/Nutanix
Skill Set:
Excellent communication skills
Ability to handle multiple projects simultaneously
Strong knowledge on enterprise storage, backup, replication , disaster recovery and cloud storage technologies
Understanding of hyper-converged infrastructure, windows and Linux operating systems
Working knowledge of the ITIL framework
Veeam certification, (VCS) Commvault Certified Professional, Dell EMC Proven Professional certification or equivalent
additional information
Benefits – At Orange, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. You will be working in a team of cross-functional experts who are working on continuously evolving and challenging technologies.
Life at Orange – At Orange Business Services you are not just joining a tech company, you’re joining a worldwide team united to serve our BtoB customers wherever they are on the globe. Our teams are ready to welcome you and help you make a difference and change the world to build a better, digital and more human place. You will have the opportunity to grow & develop with the latest technologies at your fingertips. With us you will really make a difference.
department
Sales & Marketing Asia Pacific
contract
Regular