Orange Hiring for Consultant – Cloud Systems at Delhi Full Time

Job Responsibilty

CONTEXT OF THE SERVICE / PROJECT :
In the OBS group, Engineering provides expertise and support for the hosting platforms to external & internal business customers.

Responsible for Level 3 expert who is Proficient in Linux Open source OS’s, RedHat Linux, KVM, Ansible, Shell Scripting. Git, Jenkins, Docker, kubernetes, AWS, Azure, IAAS, and PAAS

level 3 operations support required :
incident management support

problem management support

Product Industrialization

technology watch (study, documentation)

vendor technical relations

product release management (validation & documentation)

training of Engineering products to other teams such as implementation, operations, Pre-Sales, and Solution & Marketing

Presales support to each LOB

Develop Solution proof of concept

Project build & integration support (TTM or customer project)

Key Result Areas

Quality of support and ensure availability of Cloud and Devops services as per client’s agreement

Meet Customer Satisfaction ( CSAT )

Proficient in knowledge Transfer/Sharing and performing L2 Handover tasks.

Effectiveness of Solutions/Support.

Validation of new Products and Major Releases related to Cloud Systems with subsequent documentations

Validate the customer requirement & work on the customer design & Prepare the Low Level Design

Provide support to the Pre-Sales teams for validating the build process

Build & Integration support for TTM and complex customer projects

Perform the initial Deployment and Validation of Operating System, ,hypervisors (baremetal) on Cloud Infrastructure.

Follow ITIL Compliance

Contribution towards Problem Management Process

Level 3 (L3) Support

Root Cause Analysis Reports on Critical and Major incidents

Communication with all the Stakeholders

Knowledge Base and Known Error Database

about you

Technical Skills (PRIMARY):
Desired skills/knowledge

Knowledge

Expert administration & troubleshooting skills on Cloud OS platforms such as Linux & Open Source Linux OS, RedHat, Ansible, Git, Shell Scripting, Docker and Kubernetes

Cloud infrastructure ( IAAS and PAAS )

File system and Cloud Driver Management .

Strong Troubleshooting skills

Skill to Design & Implement complex configurations

Strong communication skills

Good interpersonal skills

Should be a team player

Skill Set

Primary Skillset & Activity

Linux Open source Operating System, RedHat OS.

Docker, Kubernetes

Ansible

Solid experience in Shell & Perl scripting,

File system Management

Strong Troubleshooting skills

Linux Administration – Advanced

Skills on Public Cloud : AWS, Azure etc.

Secondary Skillset

PKS, Jenkins, Git, Powershell

department

Orange Cloud for Business

contract

Regular