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Sales & Marketing
Orange Business Services Hiring for Technical Consultant (L1) at Mumbai, Maharashtra Full Time
Job Responsibilty
Incident Management
Participating in Build Projects
Supporting Run Projects
Change & Operational Chaneg Management
Coordinating with OEM Vendor Third Party and working on reslution of issues
ensuring Service Delivery as Per agreed SLA
Initiatives taking on Learning New Technology Certifications to meet oraganisation Goals .
Participating in preparing and sharing required reports to customer
Participating in mataining KEDB
Participating in Build Projects
Supporting Run Projects
Change & Operational Chaneg Management
Coordinating with OEM Vendor Third Party and working on reslution of issues
ensuring Service Delivery as Per agreed SLA
Initiatives taking on Learning New Technology Certifications to meet oraganisation Goals .
Participating in preparing and sharing required reports to customer
Participating in mataining KEDB
about you
Handson Experiance on Cisco ISE
Implmentation & Troubleshooting skills of Cisco ISE
Handos on RPA .
Knowledged on Fortinet , Forscout
Basic scripting experience with Python, Perl or other similar language
Knowledge of Wide and Local Area Networks, including maintaining and troubleshooting network hardware (Cisco desired)
Good understanding and Hands on technologies like BGP, OSPF, EIGRP, HSRP, VRRP etc.
Strong troubleshooting, documentation and communication abilities
Good Understanding and Hands on Switching technologies like STP, RSTP, VLAN’s, VPC,link aggregation ..etc
Excellent Troubleshooting, analyzing & managing the Major Incidents, Problem tickets.
Knowledge on NMS & troubleshooting tools
Understanding of ITIL & best practices.
additional information
department
Sales & Marketing Asia Pacific
contract
Regular