Full Job DescriptionPOSITION DESCRIPTION FORM
Oracle Quality Management System
Global Job Grade
System Administrator 2
System Administrator 2
LINE OF BUSINESS
REPORTS TO (Job Title Only )
Consulting Practice Manager
DIRECT REPORTS TO THIS ROLE
Oracle provides the worldâ€™s most complete, open, and integrated business software and hardware systems, with more than 370,000 customersâ€”including 100 of the Fortune 100â€”representing a variety of sizes and industries in more than 145 countries around the globe. Oracle’s product strategy provides flexibility and choice to our customers across their IT infrastructure. Now, with Sun server, storage, operating-system, and virtualization technology, Oracle is the only vendor able to offer a complete technology stack in which every layer is integrated to work together as a single system. In addition, Oracle’s open architecture and multiple operating-system options gives our customers unmatched benefits from industry-leading products, including excellent system availability, scalability, energy efficiency, powerful performance, and low total cost of ownership.
Oracle Utilities Overview
Oracle Utilities delivers proven software applications that help utility companies of all types and sizes achieve competitive advantage, business performance excellence and a lower total cost of technology ownership. Oracle Utilities integrates industry-specific customer care and billing, network management, work and asset management, mobile workforce management and meter data management applications with the capabilities of Oracle’s industry-leading enterprise applications, business intelligence tools, middleware, database technologies, as well as servers and storage. The software enables customers to adapt more nimbly to market deregulation, meet ever-evolving customer demands and deliver on environmental conservation commitments.
The India Delivery Center is part of the Oracle Utilities Global Delivery Consulting group that partners with the regional consulting centers in delivering the high performance Utilities solutions that increase our customersâ€™ competitiveness. The delivery incorporates institutionalized methodologies in an offshore environment whereby world-class talent is developed through mature standards and processes. The Oracle Utilities Global Delivery Consulting group continues to improve its core delivery value proposition through the recruitment and development of top technical talent.
This Senior Consultant position is primarily responsible to work on Oracle Utilities Maintenance, Support for Oracle Utilities Clients. Leveraging their prior knowledge in Batch Process monitoring on Production systems, this consultant will work as part of team with other consultants, project or production support team and delivery managers.
(Outline key/overall objectives of the role)
Work as part of the project or production support team responsible for remotely monitoring the batch process that will be run in different environments at client sites.
Ensure customer satisfaction by delivering high quality batch monitoring service within agreed budgets and time frames.
( Outline specific tasks/responsibilities of the role)
Provide on-call support and monitoring batch programs on OUAF and non OUAF based environments.
Experience in CCB is a plus.
Strong hands on experience in Unix, SQL and scripting.
Good in network, servers and DB concepts.
Scheduler (TWS, Autosys, Control-M etc.) administration experience is preferred.
Triage the batch issue and apply the solution with limited/no guidance.
Co-ordinate with Development and other IT teams to drive for resolution on any issues.
Monitor and implement online batch management using different work schedulers (Tivoli/Tidal/CAWA) â€“ Configuring jobs and job streams, defining dependencies, and reporting job performance etc.
Perform Job schedule analysis
Monitor the progress by tracking the incident and produce the weekly / monthly reports.
Document the issues and provide regular status reports to the Project Manager.
RELEVANT EXPERIENCE and TRAINING
(Indicate the essential experience, qualifications and attributes required to perform this position effectively)
University degree in Engineering in IT, Computer Science or any of its equivalents. BTech/BE preferred, MCA is acceptable
5-10 years for production support experience with lead role and ready to work in shifts.
At least one (3) year work experience on Batch Monitoring lead role
Understanding of basic Unix Administration.
Good Understanding of quality and security standards.
Good understanding of business processes
Knowledge in any Customer Management and Billing System a plus
Experience in Object-oriented Design a plus
Strong written and spoken English communication skills
(Indicate the level of relevant skills and knowledge needed for this role)
1 Offshore development/delivery
2 Utilities Industry
4 Project/Portfolio Management
5 Client Management (internal and external)
Define, design, and implement network communications and solutions within a fast-paced, leading edge database/applications company.
Perform performance trend analysis and manage the server/network capacity. React to potential problems using automation, scheduling, and monitoring tools – escalating to management where appropriate. Participate in configuration and implement technical solutions to enhance and/or troubleshoot the system. Responsible for support documentation as well.
Duties and tasks are standard with some variation. Completes own role largely independently within defined policies and procedures. 2-4 years of related experience in a medium to large network distributed and computing environment. BS in Computer Science or related field.
Innovation starts with inclusion at Oracle. We are committed to creating a workplace where all kinds of people can be themselves and do their best work. Itâ€™s when everyoneâ€™s voice is heard and valued, that we are inspired to go beyond whatâ€™s been done before. Thatâ€™s why we need people with diverse backgrounds, beliefs, and abilities to help us create the future, and are proud to be an affirmative-action equal opportunity employer.
Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans status, age, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.
Qualifications OBIEE PL/SQL Project management SQL Oracle Full Job DescriptionOverview of the Organization Oracle Health Sciences GBU (Global Business Unit)...Apply For This Job
Qualifications Regulatory reporting Application development Agile Project management Banking Bachelor’s degree Full Job DescriptionYour field of responsibility The role is...Apply For This Job
Qualifications Time management React Git Cordova REST Bachelor’s degree Master’s degree Full Job DescriptionOracle is looking for a Front-End Web...Apply For This Job
Qualifications PHP WordPress Bootstrap jQuery Master’s degree Full Job DescriptionCompany descriptionPolytropic Services is a fast-growing ICT Service provider company, certified...Apply For This Job
Qualifications Embedded software Communication skills Sensors Negotiation Software development Bachelor’s degree Full Job DescriptionCompany Description Robert Bosch Engineering and Business...Apply For This Job
Qualifications AI SAP HANA Git Kafka Jenkins Full Job DescriptionRequisition ID: 276186 Work Area: Customer Service and Support Expected Travel:...Apply For This Job