Oracle Hiring for CX Senior Solution Engineer – Cloud Applications Technology at Bengaluru, Karnataka Full Time

Job Responsibilty

CX Senior Solution Engineer – Cloud Applications Technology

The Applications Hub team is responsible for providing remote Solution Engineering support for various products of Oracle SaaS Applications.

Our team consists of Solution Engineers (SE) who have domain expertise with deep knowledge of Oracle’s Applications portfolio (ERP, EPM, SCM, HCM and CX), along with specialization in emerging technologies such as Analytics, ChatBot and OCI. Our SE’s are able to contribute with holistic solutions based on customer requirements and best practices for engagements across Japan and APAC.

The Hub offers a rich set of pre-sales services including RFx answering, PoC (proof of concepts) for customer demos and creative services like video showcases, UX/ UI design, and more. Its emphasis is on best practice capture and reuse that scales to meet the demands of cloud-era sales.

We are currently looking for CX Senior Solution Engineer – Cloud Applications Technology who is willing to take on the challenge of building an excellent overall Technical CX Cloud application skills from a prior CX product experience. The qualified candidate will have excellent verbal and written communication skills while working in an international environment.

Cloud is one of the key drivers in this dynamic IT industry and for which we need someone who has good understanding of Cloud applications and Cloud Technology to provide the right understanding to the customers by translating the business needs into technical requirements and in turn offer technical support.

PROFILE:
To fulfill the role of Solution Engineer – Cloud Applications Technology we are looking for individuals that match the following profile:

Technical:
Very good understanding of IT market trends

Bachelor or Master’s degree in Computer Science or IT

Min 10+ years of experience in IT (Consulting, Presales, or Product Development)

Experience on CX SaaS applications is a must. Exposure to other domain such as HCM, ERP, EPM, etc. is preferable

Understanding of Cloud Architecture is a must

Hands-on experience in cloud application development and integration is a must

Experience and exposure to BI Publisher and BI reporting tools

Experience in Emerging Tech such as AI, ChatBot and Blockchain

Knowledge in PaaS and IaaS would be an advantage

Experience in Cloud Security and CCSK certification is good to have

Experience in Oracle Process Cloud and Oracle Visual Builder Cloud Service (VBCS) is a plus

OCI Certification or certification in any other Cloud system is a plus.

Most important is an eagerness to learn! Oracle has an incredibly broad (and growing) portfolio of industry leading products. If you find it interesting and fun to pick up a new product and master it in a very short timeframe, this is the place to be!

Non Technical:
Good verbal and written communication skills. Able to articulate key messages very clearly in English

Self-confidence, Investigative, Creative, Self-Starting

Openness to work with different languages & cultures (you will support most of APAC)

Results oriented & Quality conscious

Ability to work in (virtual) teams. To get a specific job done often requires working together with many colleagues spread out in different countries

Self-motivated, you have the natural drive to learn and pick up new challenges

Team-worker

Adapting to change

Always looking to raise the bar of own skills/competencies self-development

Work experience in a similar role is an advantage

Provides direction and specialist knowledge in applying the technology/application to client business. Facilitation of customer product/application understanding through presentations demonstrations and benchmarks; provision of support throughout the sell.

As a Senior Sales Consultant you will be responsible for providing presales technical / functional support to prospective clients and customers while ensuring customer satisfaction with minimal supervision. Acts as a technical resource for less experienced Sales Consultants. Develop and deliver high quality standard Oracle presentations and demonstrations. Present and articulate advanced product features and benefits, product future direction and overall Oracle solutions. Design, validate, and present Oracle software solutions to include advanced product concepts, future direction, and 3rd party complimentary products. Develop and manage reference sites through high quality technical, professional client relationships.

Job duties are varied and complex, needing independent judgment. May have project lead role. 5 years vendor (sales and marketing) experience. 5 years relevant computer applications or database/tools. Demonstrated proficiency in one multi-user operating system. Through knowledge of system and application design. Strong verbal and written communication skills: needs analysis, positioning, business justification, closing techniques. Demonstrated ability to solve complex technical problems with accounts in complex technical environments. Ability to travel as needed. BS degree or equivalent; advanced degree desirable.
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Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans status, age, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.