Responsibilities :
1.4WebinarMonitoring quality of webinars by coordinating and attending webinars. Also track participation/attendees for each session and share employee feedback whenever received.
Being the host of the webinars to introduce the topic, speakers, context setting and manage tech challenges if any for presenter screen, route employees to correct teams in case of any query received post session on email / call.
1.5Benefits Expenses- Raise/amend the PO for the project
Mailbox Management
2.1EmailsReview content of mailer and sending out emailers to employees across all UHG India entities
2.2TR EmailsContingency/ back up support in case HR Ops is facing issue in sending mailers. Eg: Virtual insurance helpdesk mailers
Project Management
3.1Vendor ManagementPartner with vendor partners to ensure service levels are being met, coordinate for program implementation as per timelines, address escalations, etc.
Establish relationships with vendors, brokers, consultants and internal resources to ensure that benefit plans are meeting the organization and employee requirements
Partner with IT Teams of Organization and Vendor to ensure seamless technology platforms deployment, ongoing changes, testing, etc.
3.2Benefit Program Reporting & Data AnalysisTrack participation and feedback to capture program utilization.
Participate in surveys for market data and gather details for benchmarking programs. Provide insights on programs based on market data.
Work with technology partners to ensure automated reporting capabilities and design elements are finalized in consultation with internal stakeholders.
3.3Internal Stakeholder ManagementPartner with business volunteers and drive participation for programs/events.
Liaise with the ES&P and Legal Teams on having contract aligned with program design requirements.
Partner with communication teams – internal and external to ensure impactful communication plans
Address employee queries and escalations to ensure gaps are addressed in a timely manner
Partner with SPOC in other UHG entities to ensure consistency of program delivery
Required Skills:
Minimum Qualification: Graduation
Minimum Experience: 6 Yrs.
Minimum Relevant Experience: 3 Yrs.
Technical Skills: MS Office – Excel, Word, PowerPoint
Careers with Optum. Here’s the idea. We built an entire organization around one giant objective; make the health system work better for everyone. So when it comes to how we use the world’s large accumulation of health-related information, or guide health and lifestyle choices or manage pharmacy benefits for millions, our first goal is to leap beyond the status quo and uncover new ways to serve. Optum, part of the UnitedHealth Group family of businesses, brings together some of the greatest minds and most advanced ideas on where health care has to go in order to reach its fullest potential. For you, that means working on high performance teams against sophisticated challenges that matter. Optum, incredible ideas in one incredible company and a singular opportunity to do your life’s best work. SM
Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.
UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.