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The Answering Service Operator Team works under general supervision to operate the central communications center so that all telephone calls and paging are processed promptly; and service as the “first line” in customer service calls from patients requiring new appointments, follow up visits, questions for medical staff. The team assigned will take all incoming calls after hours; answer all basic questions regarding directions, and cancel appointments; and locating doctors on call or referred medically related calls to the triage medical assistant.
Qualifications
Excellent public relations skills and strong commitment to patient service; basic computer skills, use of CMR, typing requirement of 25 – 30 wpm accurately. Must have the ability to work in high stress environment and independently with strong attention to detail; and to anticipate needs and solve problems. Hospitality Background preferred.
Job Type: Full-time
Pay: ₹25,000.00 – ₹35,000.00 per month
Schedule: