OASIS Hiring for Area Manager – Operation Mumbai For Cinema Industry Job at Mumbai Full Time

Co-ordinate and control the day-to-day operations of Concessions and Box-Office at base site

and coordinate execution of SOPs at cinemas under span of control.

• Maximize profitability with adequate cost control
• Ensuring Financials of cinema/ Unit (Like SPH, ATP, Strike rate).
• Local Area Marketing to increase admissions to the cinemas. Also to establish , not only as Cinema but as an overall entertainment destination of first choice.
• Plan and implement the On the Job Training/Operational Training for DM and DO/ESPs in coordination with the training team, for operational efficiency.
• Refer, select candidates and conduct functional interviews for selection of right resources for sustained effective operations of the Cinema.
• Track and direct the performance of the cinema on daily basis through consistent implementation of the SOPs and tracking of the business environment towards achievements of the monthly targets (revenues- Box/Concessions/LAM and customer satisfaction scores) and identifies key contributing members for rewards/incentives.
• Develop a strong bonding amongst the cross functional team members through building
• common understanding of the cinema performance and their contribution towards achievement of the same.
• Ensure redressal of all customer complaints at the cinemas within stipulated timelines.
• Facilitate implementation of all marketing drives at the cinema as per the corporate directives.
• Ensure accurate and timely reporting of site performance against the targets for consistent tracking and timely mid-course correction by the management.
• Ensure full support of all verticals to the cinema team for all matters related to the upkeep of the assets and availability of the systems through interventions and escalations.
• Train the cinemas team in filing of statutory reports and reports and ensuring adherence to the statutory requirements.
• Interact with local authorities (Govt./Police/Developer)for smooth operations and timely support to the cinema.
• Responsible to the Regional Manager for delivery against targets.
• Responsible to External customers for ensuring value service delivery.

Job Competence (Skills):

• Proficiency in using MS Office
• Team Building Skills
• Interview Skills
• Strong operational background in a multi-location business;
• Leadership ability gained through managing and inspiring large and diversified teams;
• Experience in a multinational organisation with fast growth;
• Creative thinker with high degree of integrity and discipline;
• Strong knowledge of consumer/cultural trends;
• Interpersonal and negotiating skills;
• Well-developed relationship building skills;
• Excellent conflict resolution skills;
• Self-motivation and drive towards winning and a can do attitude;
• Fluency in English

Other Job Specification:

8-10 years in a similar role in a reputed organisation in Service/Hospitality/Retail industry.

Diploma & Degree in Hotel Management will be an added advantage.

KNOWLEDGE:

Functional knowledge of all functional teams at a Cinema and impact of their performance on the P&L of the Cinema.

COMPLEXITY:

• Impartial treatment to all the members of the team.
• Meeting customer expectations (Patrons /Management/Statutory Bodies) while focusing at the business goals.
• Build bridges amongst multi functional team members for cohesive actions by the cinema team.

INDEPENDENT THINKING:

• Handle external customers effectively.
• Manage expectations of the management while ensuring right balance in work pressures at sites.

RESPONSIBILITY: Country Level

• Responsible to the Regional Manager for delivery against targets.
• External customers for ensuring value service delivery.

ANNUAL STRATEGIC PLANNING: Multi skilling of the cinema team for optimum operational efficiency.

Contact Details

Sofiya

OASIS

Interested candidates can share there resume on [email protected]