Job Responsibilty
Prime Function
Responsible for all sales activities and personnel involved in the Sales department.
Provide leadership to the day-to-day operations of the department, while focusing on the Organization’s strategic goals.
Confers with department heads to discuss and formulate plans for soliciting business.
Pre-qualify and target Key Accounts, develop appropriate and effective sales solicitation strategies to increase hotel’s market share
Ensure a high level of exposure for hotel through direct sales solicitation, telephone contact and written communications
Accountable for aggressively driving market penetration.
Responsible for developing market strategies and promotions for domestic and international customer automation
Prime Function
Responsible for all sales activities and personnel involved in the Sales department.
Provide leadership to the day-to-day operations of the department, while focusing on the Organization’s strategic goals.
Confers with department heads to discuss and formulate plans for soliciting business.
Pre-qualify and target Key Accounts, develop appropriate and effective sales solicitation strategies to increase hotel’s market share
Ensure a high level of exposure for hotel through direct sales solicitation, telephone contact and written communications
Accountable for aggressively driving market penetration.
Responsible for developing market strategies and promotions for domestic and international customer automation
Financial Budgeting and target chasing for the Department.
Sales Planning
Responsible for the establishment of both annual and monthly sales objectives in coordination with the Organization’s Strategic plan.
Develop Sales strategies for Feeder cities Sales team and closely monitor the business achievements from feeder cities
Direct the Sales department to achieve objectives established in the Organization’s Strategic Plan.
Responsible for providing an Annual Sales Plan and also quarterly updates, revisions and modifications to the Plan.
Operational Management
Responsible for coordinating the specific objectives of the Sales Plan with the functional departments of the organization.
Develop action plan related to the Annual Revenue Plan to ensure Revenue Plan objectives are achieved. Conduct regular Market Surveys and Competitor Research
Maintain close contacts within the community and in neighbouring sales areas, with Airlines, Travel agencies, Commercial houses, Private club, Professional associates, etc .,to procure new business for the hotel.
Ensure that internal promotion material is reviewed on a regular basis and are consistent with standards set by the Management.
Work closely with the Public Relations Manager to improve relations between the Organization and the community; to obtain maximum media coverage of activities within the premises which are of interest locally and internationally.
Coordinate all methods to maintain and increase business volume. This includes Advertising, Sales Promotions, Personal Selling, publicity, Community Relations, special sales projects, employee training and guest relations.
Handle additional responsibilities as and when delegated by the Management.
People Management
Establish and maintain seamless co-ordination & co-operation with all departments of Novotel Visakhapatnam Varun Beach to ensure maximum cooperation, productivity, morale and guest service.
Respond to queries by resolving issues in a timely and efficient manner.
Ensure that the team has been trained for all safety provisions.
Ensure that all personnel are kept well informed of department’s objectives and policies.
Motivate and develop team to ensure smooth functioning of the department and promote teamwork.
Financial Management
Identify optimal, cost effective use of the resources and educate the team on the same.
Develop Annual Sales plan and plan week-to-week sales activities with a view to maximize productivity and promotion money.
Prepare the budget for the department & ensure to abide by it.
Key Contacts
Liaises with
Responsible for (as assigned)
General Manager
Executive Committee
All Hods
Sales Team
Occupational Health & Safety
Employee Responsibility
All employees to safeguard their health and safety, and the health and safety of others, in the workplace.