Job Responsibilty
Sales & Marketing Planning
Assist the Sales Manager in the development of the Strategic Sales Plan for the segments.
Ensure to achieve objectives established in the Organization’s Strategic Plan.
Operational
Identify prospects for sales deals within targeted markets of the assigned area /segment and also prepare and conduct sales presentations in co ordination with the Sales Manager.
Professionally conduct routine telemarketing activities to identify new accounts
Submit monthly and weekly sales plan and market analysis (monthly) as well as daily sales/activity reports.
Conduct regular Market Surveys and Competitor Research and contribute to increase the business volume.
Contact Executives of organization to explain services and facilities offered by hotel and to solicit business.
Establish an efficient Trade File to ensure that all business booked is properly tracked
Prepare annual sales goals, develop working plans to carry out goals, compare actual achievements against goal, periodically take necessary corrective action
General
Attends and contributes to all Meetings as required
Ensure to provide a courteous and professional service at all times
Handles guest enquiries in a courteous and efficient manner, reporting complaints or problems if no immediate solution can be found, whilst feeding back a prompt follow up.
Take an active involvement in the Welfare, Safety, Development and well being of employees.
Ensure high standards of personal presentation and grooming
Maintains positive guest and colleague interactions with good working relationships.
Respond to requests to undertake any reasonable tasks and secondary duties and to changes as dictated by the hotel, industry and company