We are looking for an Infrastructure support engineer with 5+ years of experience in supporting Windows environment, network infrastructure and Video Conferencing System.
Responsibilities
Minimum of 5+ years of experience within IT Operations, infrastructure services support (Systems management), operations
Demonstrable technical expertise in deploying MS applications such as Windows 10, Skype for Business, Office 2016 etc
Laptop/Desktop Installation and troubleshooting
Patch updates and drivers installation
Deep technical skills on Microsoft Core components are mandatory – DNS, DHCP, WINS
Good understanding Active Directory tools
Excellent communication skills both written and verbal
Perform on-call and after hours duties on a scheduled basis
Cisco VC systems administration
Mandatory Skills
Sound knowledge of Microsoft Windows OS, and networking concepts such as OSI, TCP/IP, Topology etc
Desired Skills
Experience in Windows 2016 server administration
Knowledge of Linux / Ubuntu servers
Experience in ServiceNow ITSM & ITOM discovery and Software Asset management
Competency Requirement
Good communication skills, both written and verbal
Good analytical and problem-solving abilities with a logical approach
Good planning, organizing and time management skills
Demonstrate a high degree of self-motivation and tenacity to get the job done.
Qualifications
B-Tech/BE/MCA
Trivandrum Kerala India