Niqx Informatics and Analysis Pvt Ltd Hiring for Urgent hiring for Data entry profile Job at Okhla Full Time

• Managing a team of representatives offering customer support.
• Overseeing the customer service process.
• Resolving customer complaints brought to your attention.
• Creating policies and procedures.
• Planning the training and standardization of service delivery.
• Selecting and hiring new staff.
• Monitoring the work of individual representatives and of the team.
• Conducting quality assurance surveys with customers and providing feedback to the staff.
• Possessing excellent product knowledge to enhance customer support.
• Maintaining a pleasant working environment for your team.

Job Types: Full-time, Regular / Permanent

Pay: Up to ₹22,000.00 per month

Schedule:

• Morning shift

Education:

• Bachelor’s (Preferred)

Experience:

• Microsoft Office: 1 year (Preferred)
• total work: 2 years (Preferred)

Language:

• English (Preferred)