NCR Hiring for Jr. Application Support Engineer at Mangalore, Karnataka Full Time

NCR Corporation (NYSE: NCR) is a leading software- and services-led enterprise provider in the financial, retail and hospitality industries. NCR is headquartered in Atlanta, Georgia, with 36,000 employees globally. NCR is a trademark of NCR Corporation in the United States and other countries.

SUMMARY

The JR Application Support Engineers role is to provide frontend and backend support of a variety of enterprise applications from a technical perspective.

This includes error resolution, performance optimization, systems monitoring, supporting data loading and mining operations, responsibility for standard maintenance processes, log verification, patch maintenance, supporting the implementation of new applications.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

Hands-on experience using IT Management and ticketing tools such as Service Now or Remedy

Working within ITIL standards and structured, formal environments

Understanding of standard IT Hardware, Networking Infrastructures, Operating Systems, and Software (Active Directory)

Advanced knowledge configuring and supporting web server platform such as Microsoft IIS or Apache Tomcat

Working knowledge of Structured Query Language (SQL) and Databases

Basic knowledge of programming or scripting languages – .NET, Javascript, HTML, or Powershell

Experience configuring, optimizing, and maintaining application performance monitoring with tools and software like AppDynamics or SolarWinds.

Knowledge of the Financial Services Industry or Settlement Systems

Pragmatic, ready to work under pressure with urgency, adapting to various situations and applications

Determine the causes of application issues

Excellent analytical and written/verbal communication skills including ability to provide clear and concise status to senior management / summarize key messages

Code migration, document configuration changes, and validate successful implementation.

Microsoft O365 Productivity Suite and Azure Services such as Word, Excel, SharePoint, Teams, OneDrive and SSO/OAuth authentication.

Hands on support knowledge of middleware and automation tools (ActiveBatch, RabitMQ, UiPath, Tibco)

Exceptional ability to provide front-end support to internal users and external customers.

Writes operational, program, and user documentation.

EDUCATION, EXPERIENCE & REQUIREMENTS:
1 – 3 years of experience in supporting a portfolio of complex business critical application systems.

BS degree in Computer Science, Engineering or MIS preferred.

Must be a self-motivated, dependable team player with the ability to work independently.

Effective planning and organizational abilities and superior detail-orientation. Excellent communication and interpersonal abilities.

Offers of employment are conditional upon passage of screening criteria applicable to the job.

EEO Statement

Integrated into our shared values is NCR’s commitment to diversity and equal employment opportunity. All qualified applicants will receive consideration for employment without regard to sex, age, race, color, creed, religion, national origin, disability, sexual orientation, gender identity, veteran status, military service, genetic information, or any other characteristic or conduct protected by law. NCR is committed to being a globally inclusive company where all people are treated fairly, recognized for their individuality, promoted based on performance and encouraged to strive to reach their full potential. We believe in understanding and respecting differences among all people. Every individual at NCR has an ongoing responsibility to respect and support a globally diverse environment.

Statement to Third Party Agencies

To ALL recruitment agencies: NCR only accepts resumes from agencies on the NCR preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR employees, or any NCR facility. NCR is not responsible for any fees or charges associated with unsolicited resumes.