Back Office/Customer Care
NAVIN GROUP Hiring for Customer care Executive Job at Ahmedabad Full Time
Job Description
Tasks assigned to this role:
- Dealing with customer queries coming via email, call or any other media.
- Ensuring to answer the queries within the stipulated timeline.
- To attend all incoming calls company’s phone lines.
- Calling customers for reviews & sales promotions.
- Any other type of customer interaction as & when required.
- Occasionally representing company in trade shows or events.
- Handling front desk (reception) & all related work at company’s Head Quarters.
- Handling social media basics.
Skills Required:
- Good hold over Microsoft excels, & email is must.
- Good Communication skill
- Proficiency in English
- Ability to multitask and prioritize daily work
- Minimum 1 years’ experience in Customer Care.
- Having basic knowledge of social media.
Salary-20,000 Per Month