Perform All Front Office duties as per task list
Answer call and respond to emails, text and notification from different channels
Coordinate with the housekeeping team regarding maintenance and rooming clean status
Assist guest with their requests and ensure they have a pleasant stay
Send daily reports to management at set timings
Interact with guest and click photos for them which can be sent back to them after processing with hotel branding
Click photos and videos of events and different parts of the property that can be sent to the marketing team.
Make sure guest are leaving review about their after departure on different platforms ( Google, TripAdvisor
Reconfirm reservation on day prior to the guest arrival date
Train existing and new employees if required
Upload stories on social media of the property
Process reservation queries in the property management software
Call COMP set hotels to know Occupancy % and ADRs
Check cleaning levels of all areas
Supervise kitchen and F&B service
Job Type: Full-time
Salary: ₹15,000.00 – ₹25,000.00 per month
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