Mott MacDonald Hiring for Team Lead – IT Purchasing at Chennai, Tamil Nadu Full Time

Full Job DescriptionThe position will have a background in IT Purchasing plus headship and analytic ability. The senior specialist will guide a team of seven handling IT purchasing, contract, billing and license management activities, work flexible hours and give direction to ensure that service level targets are met consistently.

Requirements
Minimum of 6 years of experience, of which 3+ years should be in Information Technology, plus 3 years in a procurement, purchasing or asset management position.
Strong organizational skills with an attention to detail.
Ability to concurrently navigate multiple systems and tool sets.
High degree of initiative and ability to work effectively in teams or singly.
Excellent people skill, written and oral communication skills with an ability to deal effectively with all levels of the organization.
Ability to negotiate and win with suppliers.
Key Duties

IT Purchasing
Guide and directs purchasing of goods and services related to the IT industry (Examples: hardware, software, network, cloud, bandwidth, MPLS, IT Security, website domains, VoIP).
Creates and reviews Purchase Orders and verifies accuracy and compliance with financial standards.
Manages the recording and maintenance of contract and license information in appropriate tools.
Performs special assignments, projects and other duties as appropriate.
Establishes good working relationships with internal business partners and outside vendors.
Experience of global purchasing or procurement would be an advantage.
Customer Assistance
Provides timely assistance in the fulfillment of IT purchase requests; provides technology assistance to employees so that they can make the right conclusion about pricing, product options and delivery when purchasing technology goods and services.
Processes purchase orders and information requests within service levels using documented procedures.
Escalates all business-critical issues and non-standard equipment requests to the business managers and IT Asset Management in a timely manner.
Verifies that Service Level Agreements (SLAs) are being met and adjusts work schedules to accommodate requests. Provides metrics to demonstrate compliance with service targets.
Verifies that the IT Purchasing desk is well staffed always, notifying the Manager when coverage requirement will not be met.
Ensures work assignments are being completed on schedule.
Manages team schedule.
Headship
Provides technology and purchasing advice to other purchasing specialists so that they can make the necessary tactical and strategic conclusion when purchasing technology items.
Utilizes documentation, vendor resources and service management tools to ensure purchase orders are accurate prior to submission.
Monitors activities and request volumes daily; resolves purchasing issues with team members, employees and vendors; and escalates issues and outages to staff and IT Asset Management
Generates, reviews and provides reports about IT purchasing.
Tracks and identifies procedure-related issues, identifies areas for improvement, holds meetings, reviews procedures, and implements enhancements to procedures.
Participates in training asset specialists. Demonstrates an awareness of personal strengths and areas for improvement and acts independently to improve and increase skills and knowledge.
Provides back-up coverage for other asset specialists when needed, including answering calls, reviewing tickets, resolving issues and responding to e-mails.
Manages customer expectations by providing status updates and regular communications.
Regularly monitors the group e-mail box and ensures effective responses to customer inquiries
Acts as mentor and assists in resolving escalated issues.
Key Performance Indicators
Meet service level targets for purchasing and delivery of goods and services.
Successive improvement in delivering efficiency to the purchasing process; and
Efficient communication of service activities to IT staff and business users

Candidate Specification

Formal Education & Certification
Undergraduate degree
Technical certification preferred, but not required
Formal or informal training in an ITSM tool and a PO system preferred but not required. ServiceNow experience a clear advantage.

Job Profile

Mott MacDonald’s support services are the driving force behind our organisation enabling us to run efficiently and effectively. The team works collaboratively to offer specialist advice, best practice and technology to all areas of our business specifically designed for our global reach.

The application process
Read the information provided and if it sounds like the right role for you please apply online as soon as possible. Our online application process takes about 10 minutes and you’ll need to upload your CV/resume. You have the option to upload a cover letter – to help explain why you’re interested in applying for this role. The application deadline is xxxxx when applications will be reviewed by the team to shortlist for interviews, which will be held in xxxxx.

Benefits

We can offer:
Pension matched up to 7%
Competitive annual leave and the option to purchase additional annual leave
An annual professional institution subscription
Life insurance
Enhanced parental leave
Annual company performance bonus scheme – Subject to company performance
Flexible benefits scheme to suit you, including cycle to work & Interest free season ticket loans etc.

Other Information

Equality, diversity and inclusion
We put equality, diversity and inclusion at the heart of our business, seeking to promote fair employment procedures and practices to ensure equal opportunities for all. We encourage individual expression in our workplace and are committed to creating an inclusive environment where everyone feels they have the opportunity to contribute.

If you have a disability and would prefer to apply in a different format or would like us to make reasonable adjustments to enable you to apply or attend an interview, please contact us at [email protected] and we will talk to you about how we can assist.

Agile working
At Mott MacDonald, we believe it makes business sense for you and your manager to choose how you can work most effectively to meet your client, team and personal commitments. We embrace agility, flexibility and trust.

More about Mott MacDonald
We’re a global engineering, management and development consultancy.
Our purpose is to improve society by considering social outcomes in everything we do, relentlessly focusing on excellence and digital innovation, transforming our clients’ businesses, our communities and employee opportunities.
A fundamental part of this is respecting each person’s differences and striving to meet their needs.
Our values: progress, respect, integrity, drive, excellence

Job Ref

52923BR

Recruiter Contact

Shweta Sharma

Country

India

Region/State

ALL – India

Discipline

Information technology

Sector

Corporate Services

Website Region

Asia Subcontinent

Website Sector

Corporate services