MiQ Digital Hiring for Lead- System Engineer at Bengaluru, Karnataka Full Time

ABOUT MiQ

MiQ is the leading marketing intelligence company with technology and people that help businesses win.

We’re MiQ, a programmatic media partner for marketers and agencies. We connect data from multiple sources to do interesting, exciting, business-problem-solving things for our clients. We’re experts in data science, analytics and programmatic trading, and we’re always ready to react and solve challenges quickly, to make sure our clients are always spending their media investments on the right things in the right places.

Our business keeps growing and our company keeps getting better because we keep hiring smart new people.

People who can challenge conventions and shake things up. People who want to connect with people all over the world to make great things happen. People who are as excited by the opportunities of programmatic marketing as us.

Our culture

Our business has always been underpinned by one thing: our culture. We know that when we over-deliver for our people, they will over-deliver for our clients. That’s why our culture – the way we work, the way we interact with each other, and the way we present ourselves to the world – is a relentless focus from the top of the business down.

Our values

PASSION – We love and live what we do

DETERMINATION – We always find a way to figure it out

UNITY – We hold each other accountable. We win and lose as a team.

AGILITY – We anticipate the unexpected. We embrace and adapt to change.

COURAGE – We dare to think unconventionally.

Our tone of voice

We’re conversational – We write like we speak

We’re personal – We’re humans talking to humans.

We’re surprising – We help people see things in a new way.

We’re useful – We’re always focused on how we can help.

We’re business-speak free – We minimize jargon and banish buzzwords.

OUR COMMITMENT TO INCLUSION AND DIVERSITY

Inclusion and diversity are core values at MiQ. Ensuring that we have a workplace which is safe and comfortable for everyone and embraces different ideas, different positions, and different people from all backgrounds is critically important to us. We are looking for passionate and determined people to join our team.

THE ROLE

MiQ is looking for a Lead – Corporate IT and business systems in their IT team, and this is a critical senior position in the team. The ideal candidate is someone who has a breadth of experience and skills in management of employee and office IT infrastructure, and corporate business systems. The ideal candidate will have a mix of technical skills in areas such as IAM, XDR, AD integration, end point imaging, automation using APIs and scripts to managerial experience in procurement, vendor management, inventory and asset management and of course leading people. The person would have organically grown through the ranks, having been hands-on engineer to successfully managing

operational business software systems and corporate IT, has good people management and interaction

skills. This person would be reporting to the IT director Whilst based in their Bangalore office, this person will quickly be expected to make one’s presence known and felt across and will be expected to collaborate with different functions across geographies

JOB RESPONSIBILITIES

Your main responsibilities will include:

• Ownership of employee, office, and corporate business systems, leads key initiatives in these

areas as well as ensures handling of end user support

• Standardise setup, configuration of employee devices, procurement process in collaboration with

IT director

• Scopes, evaluates relevant business systems (e.g. G Suite, Atlassian, website), collaborates with

other functions to assess against requirements and owns deployment and integrations of those

• Works with the team to automate as much as possible – e.g. provisioning and de-provisioning of

users, data backups

• Set best practices for senior and junior engineers in the team, mentors, and coaches them as

required

• Manage the team’s bandwidth, priority for day-to-day handling of user issues as well as working

on long term initiatives and projects

• Collaborates with Security specialist to deploy strong security protection mechanisms in all

employee devices, ensures necessary tools, systems, process for security best practices are

deployed

• Works with IT director on Capex and Opex cost management and optimisation of IT infrastructure
• Scopes, plans, breaks down complex projects into smaller phases and milestones, prioritises and

gets the team to execute in collaboration with other functions/departments

• Expected to understand the overall MiQ business, and keep up to date with recent trends in

corporate IT and business systems

People

• Inspire and lead a talented team of IT engineers
• Set best practices for senior and junior engineers in the team, mentors, and coaches them as

required to meet growing business needs

REQUIRED EXPERIENCE

Technology expertise

• Bachelors or Master’s degree in computer science/related field
• Good understanding of different aspects of IT infrastructure – network (firewall, router,

switches), devices (laptops, mobile devices), asset management, administration systems

(domain controller, active directory, LDAP) and OS (Mac, Windows)

• Good experience in building automation tools and systems, comfortable with REST APIs,

scripting languages

• Strong debugging skills, take ownership and can skilfully get to the root cause and make

recommendations to address it

• Good understanding of information and data security standards and knowledge in

implementing best practices, protocols and tools

• Strong problem-solving skills with the ability to understand roadblocks and generate effective

solutions

• Extremely comfortable working and communicating with technology teams, being able to grasp

and understand their challenges and influencing them to adopt best practices

People Management and Leadership Skills

• At least few years of people management experience
• Good collaboration and influencing skills – able to give confidence to stakeholders on project

execution

• Ability to lead through influence rather than direct authority

Communication, conduct and personality

• Demonstrate ease in working in a global environment, collaborate across in-country and

international teams

• Excellent communication and presentation skills with demonstrated success in communicating

to stakeholders in marketing, Talent, finance teams

• Positive mind set with the proven ability to build a positive culture
• Ability to take decisions needed to achieve the team’s objectives
• Demonstrate drive, energy and tenacity
• Demonstrate the highest level of integrity
• Agility and Flexibility – the candidate will need a lot of both
• Ability to work well and productively, always projecting a positive outlook in a fast-paced,

deadline-driven environment