Full Job Description
Responsibilities
Providing day-to-day technical support to our growing staff of 50+ employees.
Responsible for full-cycle onboarding and set up for new hires, terminations, promotions, transfers, etc., ensuring that all employees have access to systems, hardware, and software to complete their job duties.
Administration of G Suite, Slack, Windows, Mac OS, JIRA, Confluence, Zoom, Zendesk, etc.
Assisting in the implementation and execution of security initiatives.
Responsible for maintenance and asset management of Mac, PC, printers, tablets, key fobs, and accessories.
Deploying/validating system application updates & security patches.
Configure and install various network devices and services (e.g., routers, switches, firewalls, VPN, QoS).
Perform network maintenance and system upgrades including service packs, patches, hotfixes, and security configurations.
Monitor performance and ensure system availability and reliability.
Experience
5+ years of Hands-On IT Systems & Network Support experience.
Our Ideal Candidate
Strong experience in G Suite Cloud Administration.
Strong experience in Mac & Windows OS.
CCNP or higher (CCIE and/or CISSP highly valued).
Ability to problem solve and multi-task & learn in a fast-paced environment.
Detail-oriented and excellent organizational skills.
About mindZcloud & mindZvue Technologies
We started in 2016 in Nagpur, India, as a company offering Technical End User Trainings & Cloud-Based applications implementation services.
Our parent organization, mindZcloud, is a premier online learning portal offering high-quality online training and certification courses to campus students. We serve as a bridge between the Educational Institutes and the Student with a curated learning platform.
mindZvue Technologies is our Consulting arm focused on Salesforce implementation services. We are a certified Salesforce Consulting Partner who strives to bring intelligent business automation into the tech-driven ecosystem. To achieve what we want to deliver, we are constantly in the hunt for innovators and job-seekers obsessed with the Salesforce Platform and other cloud-based technologies so that together we can drive excellence and perfection while creating a global impact.
Join Our Bandwagon!
Please explore our website and social media channels to get familiar with our company and the work culture we follow. Dive into our virtual world @mindZcloud (Our Parent organization) & @mindZvue (Our Salesforce Implementation focused organization).