Full Job Description
Our client is the leading provider of a unified digital transformation platform with native process automation, content services, and communication management capabilities. Globally, successful enterprises rely on our client’s industry-recognized low code application platform to develop and deploy complex, content-driven, and customer-engaging business applications on the cloud.
Job Description
Reporting into the COO, the key responsibilities of the role include
Overseeing the delivery of all projects for horizontal products (BPM, ECM and CCM) as well as industry vertical products (across industries) to ensure deployment matches client executive and business sponsor expectations.
Ensuring that the Delivery Team Leaders collaborate with Product Management teams for all industry verticals to understand the requirements for a product upgrade or a new product development
Reviewing the development cycle to suggest opportunities for improvement in delivery processes, tools and frameworks in order to provide a seamless and delightful customer experience.
Ensuring collaboration between Delivery and Product teams to ensure client request is translated into a deliverable with agreed terms from both the teams and implementation is supported with highest team efficiency.
Ensuring seamless operations with respect to compliance and audit of delivery, process and tools maintenance, metrics review for Delivery teams across all geographies.
Mentoring the Delivery team and manage multiple large-scale projects simultaneously, nurturing them from inception to launch while collaborating with stakeholders and establishing realistic delivery guidelines
The Successful Applicant
Engineering Graduate, preferably in Computer Science from a premier engineering college (like IITs, NITs…)
20-25 years’ experience in software deployment and leading global on-site and remote delivery projects.
Guiding the team to develop replicable application solutions / framework / accelerators.
An extraordinary team leader and astute business person with exceptional business insight and outstanding judgement; executive presentation skills / boardroom presence.
Proven Leadership and project management skills in an IT Services/Consulting environment
Conversant in cloud technology and data center deployment
Experience with formal project management techniques (i.e. Formal status reporting and client communication, budget/scope management and change controls, and project team direction and technical leadership)
Demonstrable experience in developing and rolling out customer satisfaction improvement programs.
Significant experience of leading and managing teams (including matrix management) within an offshore environment.
What’s on Offer
Senior leadership role with high accountability and visibility
Opportunity to handle and influence a large geographically distributed team.
Market leading compensation
Quote job ref
JN-112021-4519667
Job summary
Function
Information Technology
Sub Sector
IT Management
Industry
Technology & Telecoms
Location
Noida
Job Type
Permanent
Job Reference
JN-112021-4519667