Meero Hiring for Customer Service Operator Job at Bangalore Full Time

WHAT YOU’LL DO

– Helping in resolving tickets/raising tickets.
– Ensuring that the right communication goes out via calls.
– Achieving Target oriented Outbound calls Appointment scheduling (Not Sales)
– Quick learner with ability to provide essential feedback for our internal processes.
– Excellent written communication.
– Must be able to multitask
– Assisting the Expert and TL in managing the team
– Ability to follow up in routinely manner and good Reporting skills

WHAT YOU’LL NEED

– Good Rate of speech and ability to guide customers structurally on calls
– Fluent English
– Rigorous, hardworking, but fun
– Challenging & Goal oriented mindset
– Excel knowledge & Data oriented is a plus
– Prior experience in customer relationships is a plus.

RECRUITMENT PROCESS

– Interview with the Team Leader of Business Communications and Support.
– Interview with the Head of Delivery – India
– HR interview with the Talent team
– Speero interview to make sure you’re aligned with Meero’s spirit & values
– Welcome on board!

This is an In Office Role based in Bangalore, you must be comfortable with rotational shifts if needed.

Contract length: 3 months

Expected Start Date: 27/9/2021

Job Types: Full-time, Contract

Salary: Up to ₹25,000.00 per month

Schedule:

• Flexible shift

Application Question(s):

• On a scale of 1-5 how would you rate your written communication skills?
• Do you have experience in live chat Support?

Education:

• Bachelor’s (Preferred)

Experience:

• total work: 1 year (Preferred)

Language:

• English (Preferred)

Work Remotely:

• No