MC LOGISTICS Pvt ltd Looking for Customer Service Executive at Andheri, Mumbai, Maharashtra Full Time

Key Skills:

• Proficient in customer handling and resolving inquiries
• Demonstrated ability to work under pressure and meet deadlines
• Strong knowledge of Microsoft Excel and basic computer applications
• Excellent problem-solving skills and the ability to think critically
• Outstanding verbal and written communication skills
• Previous experience in handling customer service responsibilities is preferred

Previous Experience:

• Minimum 1-2 years of relevant experience in customer service, or freshers with a strong interest in the field
• Proven track record of effectively managing customer interactions and resolving issues
• Experience in addressing customer complaints and providing suitable solutions

Education:

• Undergraduate degree or equivalent educational background

Remarks:

• The candidate should have the ability to work efficiently under pressure while maintaining a high level of customer satisfaction.
• The candidate’s Mumbai local/native place status is preferred due to local knowledge and understanding of customer preferences.
• Strong proficiency in using Microsoft Excel and other basic computer applications is essential for this role.
• Excellent verbal and written communication skills are necessary to effectively interact with customers and team members.
• The candidate should possess exceptional problem-solving abilities to address customer inquiries and concerns effectively.

If you are a dedicated and motivated individual who thrives in a fast-paced environment and has a passion for providing outstanding customer service, we encourage you to apply. This role offers an opportunity to contribute to a dynamic team and grow your career in customer service.

Job Type: Full-time

Salary: ₹18,000.00 – ₹22,000.00 per month

Benefits:

• Cell phone reimbursement
• Internet reimbursement
• Provident Fund

Schedule:

• Day shift
• Night shift

Ability to commute/relocate:

• Andheri ( East), Mumbai-59: Reliably commute or planning to relocate before starting work (Preferred)

Education:

• Bachelor’s (Preferred)

Experience:

• Customer service: 1 year (Preferred)
• customer service executive: 2 years (Preferred)

Language:

• English (Preferred)

Work Location: In person

Speak with the employer
+91 8130393303