Full Job DescriptionThe Role
Operations provide support to research teams in Europe, the USA, the Middle East and APAC, enabling them to offer quality consultancy on a wide variety of topics. You will be part of Scripting team which strives to produce accurate results every time and supports the rest of the company in delivering innovative and robust research solutions.
Our 12-month graduate program gives you the opportunity to gain technical scripting training alongside on the job coaching from a range of mentors, you will receive further support from our Talent Development team. There will be an opportunity to join us permanent at the end, basis performance review.
During your program, you will receive the following from us:
Learnings about market research general workflowUnderstanding the mechanism of an online survey and how to work with questionnairesLearnings about what type of questions you can find in a questionnaireDeveloping your logical and programming skillsDeveloping your web design coding: HTML, CSS, JavaScript/jQueryTraining in creating online surveys and in using our scripting platform: Gryphon (Python)Learnings about Scripting best-practices
What will I be delivering?
To provide scripting services for researchers to aid them in their client relationshipsTo take questionnaires from researchers and script them using YouGov’s bespoke scripting software in an accurate and timely manner.Testing survey logic to ensure that it is error free.Management of own workload to ensure that deadlines are met and standards are achieved.To maintain excellent record administration so as to have an accurate log of work carried out as part of the serviceTo ensure all reporting and management requests are accurate and delivered on time
Qualifications
What do I need to bring with me?
Fluent in English
Familiarity with any computer language or web-design coding (e.g. HTML, CSS, JavaScript/jQuery)
Degree in an IT-based subject, or evidence of a similar level of computer skills
High level of proficiency with MS Office, especially Excel
Additional Information
Behavioural competencies
Teamwork
A positive ‘can do’ attitude and a desire to learn new skills.
Excellent attention to detail
Strong logical problem solving skills
Good communication skills, especially in the area of explaining technical points to non-technical people
Ability to work independently and manage own deadlines
Shift Timings – 11 am to 8 pm IST, Monday to Friday