Manager, Quality Assurance- Home Job at Bengaluru, Karnataka, India Full Time NEW

Job summary

• Product Quality Assurance & Quality Control
• Manage the product quality process to ensure support for the Merchant strategy and store customer satisfaction
• Ensure that products shipped are safe, legal, meet buying country specifications, and are ‘fit for purpose’.
• Total Quality Assurance of products supporting factory selection through to shipment
• Analysis and improvement actions from feedback on customer returns and ‘in store’ product assessments
• Production capability and capacity checks to support on-time delivery
• Support sustainable improvement of the production base wherever applicable

Requirement

• Relevant Experience: 8-12 years
• Understand and contribute towards achieving or exceeding the agreed yearly Goals and Objectives
• Support the Sr Manager – QA to organize and manage the QA Team workload
• Check factories we are working with are audited, capable and meet Wal-Mart’s quality, product compliance and safety requirements
• Work with factories to ensure shipped product quality meets or exceeds WM agreed standards • Identify product risk levels and take actions to minimize product instore and customer challenges
• Carry out the QA/QC process of pre-production, ‘in-line’, final product reviews, and system audits as needed.
• Work with factories to help them continuously improve product quality.
• Carry out continuous improvement projects both internally within Walmart Sourcing, and externally with the Supply base • Actively contribute ideas and best practices to the Manufacturing Excellence/ QA Manual/ Inspection protocol etc.

Essential Functions of the Job

• Work with the Sr Manager – QA to contribute to completing or exceeding agreed yearly Goals and Objectives
• Develop and manage the factory DQA and Quality Team to consistently meet and improve product quality, process execution, and get product right first time
• Use the global QA standard operating procedures and data analysis to identify and resolve production quality issues early in the product life cycle
• Understand the QA Process to be able to mentor new Associates and support new Supplier and factory onboarding
• Carry out product Risk Assessment to identify and carry out timely pre-production and in-line inspections, to support Wal-Mart’s quality, product compliance and safety, and delivery objectives
• Provide feedback to QA Management on factory capability, audit and improvement
• Provide support to WMGS and factory management for products technical challenges.
• Support the Manager – QA in data analysis for the country/region and creating action plans for improvement
• Actively link with other regional QA Teams to complete projects that provide benefit across all regions
• Lead and participate in QA Team Projects and Cross Functional Team Project Groups